Assistant Location Manager

First Student•Tonka Bay, MN

About The Position

The Assistant Transportation Manager assists the Contractual Manager in supervising daily transportation operations, monitoring performance, identifying safety issues, and resolving conflicts. The role supports reliable home-to-school and other route coverage, driver performance and safety, client complaint resolution, and on-time performance goals. It also assists with union grievance resolution and ensures athletic trip invoices are audited and corrected according to company guidelines. The position requires English proficiency for training, safety communications, company policies, employment documents, and other job-related communications. Candidates must be able to work extended hours regularly, including weekends, and have a working vehicle for travel within the service area as needed. First Student describes its workplace as positive and rewarding, with career advancement opportunities, training, and a focus on safety and dependable transportation.

Requirements

  • High school diploma or equivalent.
  • 3–5 years of experience in transportation.
  • 2–3 years of supervisory experience.
  • Computer literacy, including Microsoft Word, Excel, and Outlook.
  • Familiarity with basic vehicle mechanic processes and maintenance.
  • Ability to prioritize tasks effectively and manage time effectively.
  • Ability to work extended hours regularly, including weekends.
  • A working vehicle to travel within the service area as needed.
  • English proficiency.

Responsibilities

  • Ensure home-to-school routes are covered in a timely and efficient manner.
  • Communicate with drivers about concerns and performance issues.
  • Investigate client complaints and coordinate resolutions.
  • Ensure on-time performance goals are achieved.
  • Monitor driver safety and make Injury Prevention contacts with drivers to identify and resolve safety issues.
  • Assist the Contractual Manager with reviewing and resolving union grievances.
  • Ensure dispatch staff assigns spare drivers and buses as required to provide on-time route coverage.
  • Audit and correct athletic trip invoices according to company guidelines.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k).
  • Paid holidays and PTO.
  • Career advancement opportunities.
  • Access to earned wages before payday through Chime® MyPay at Work™.
  • Salt® Rewards Program for employee savings and rewards.
  • Positive and rewarding work environment.
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