Assistant Transportation Manager

First Student•Providence, RI

19h•Onsite

About The Position

At First Student, our Assistant Transportation Managers are a constant reflection of our company’s commitment to safety and customer service. The Assistant Transportation Manager is responsible for assisting the Location Manager in supervising daily operations, monitoring performance, identifying safety concerns, and resolving issues while ensuring all routes run safely and efficiently. This position supports the following school partners: Providence School Department, R.I.D.E., The Learning Community, PVD Prep, Hope Academy, Nuestro Mundo Charter School, and The Met School , and oversees a large team of drivers, monitors, and operational staff.

Requirements

High school diploma or equivalent
3–5 years of transportation experience
2–3 years of supervisory experience
Strong leadership, organizational, and time-management skills
Proficiency with Microsoft Word, Excel, and Outlook
Working knowledge of vehicle maintenance and shop operations
Ability to manage multiple priorities in a fast-paced environment
Willingness to work extended hours as needed
Must have a reliable vehicle to travel within the service area

Nice To Haves

Bachelor’s degree preferred

Responsibilities

Assist the Location Manager with daily operations and staff supervision
Ensure home-to-school routes are covered efficiently and on time
Communicate with drivers and dispatch regarding attendance, performance, and daily challenges
Monitor driver safety and conduct Injury Prevention (IP) contacts
Investigate and resolve parent, school, or client concerns in a timely manner
Ensure proper assignment of spare drivers and vehicles to maintain service levels
Support recruiting, onboarding, and development of employees
Audit and process athletic trip invoices per company guidelines
Assist with union-related matters, including grievances (if applicable)
Build and maintain strong relationships with school district partners and internal teams