Assistant Transportation Manager

Hearty Helpings Inc•Buffalo, NY

1d•Onsite

About The Position

The Assistant Transportation Manager assists with overseeing all transportation needs for the commissary. The Assistant Transportation Manager is responsible for assisting with routing, re-routing and planning all logistics for food to be safely transported from the commissary to all clients in a timely manner. The Assistant Transportation Manager also ensures cold meals and congregate pack-out accuracy is correct, loading and delivery accuracy and strives for quality, excellent customer service, no re-deliveries of goods, SOP adherence, and a dedication to hiring, training and managing a high-quality team.

Requirements

Minimum five years’ experience in driver management and logistics
Ability to manage periods of high stress, emergency situations, including managing time-sensitive matters
Excellent interpersonal, written, oral communication skills; ability to effectively lead and manage team members
Ability to use and learn routing software and other basic software as needed to complete position responsibilities
Knowledge of and experience in training and practicing proper driver safety standards
Must have solid math, reading, writing and analytical abilities and follow oral and written instructions
Ability and willingness to work with populations of varying educational levels and backgrounds effectively
Must be able to tolerate sudden and extreme changes in temperatures
Must be able to withstand working in cold or hot/humid environment extremes for long periods of time
Must be able to adjust fleet management based on extreme weather conditions
Must be able to climb on a ladder the distance of 5 feet to reach stored items and carry them to the floor
Must be able to stand for at least 8 hours a day; lift 75 pounds and have dexterity

Responsibilities

Work in partnership with the culinary and administrative teams, and internal and external partners to ensure all steps from order verification to meal pack-out to meal delivery and return of fleet and equipment are safe and timely
Assist in working with the cooler pack-out team to ensure team cohesion and efficiency
Partner with culinary team to ensure driver corps assists with any necessary daily production or pack-out
Work with administrative and culinary teams with meal labels to ensure meal counts are accurate for quality control, meals are packed out in proper order and hot meals ovens, and cold meal coolers are cleaned daily
Assist with ensuring driver corps’ bags and route sheet sorting and distribution, and ensure that delivery receipts are signed off at sites and returned by all drivers to the Transportation Manager each day
Assist with serving as oversight and management for drivers and ensure that staff time is managed to ensure adequate staffing is in place to manage deliveries
Assist with managing all HR issues for drivers in partnership with HR, the Transportation Manager, Commissary Manager and Chief Commissary Officer including solid onboarding, training, daily support and remediation when necessary
Assist with product pickups for last minute procurement needs
Ensure all fleet needs are coordinated with facilities team and that all labor assigned to drivers is complete
Assist the Transportation Manager with overseeing all logistics including scheduling drivers, routing deliveries, ensuring all routes are released on a timely basis, that all drivers are trained in safety and emergency procedures, that deliveries are made in a timely manner, that drivers treat all they come in contact with on the road, at sites and in the public with courtesy, excellent customer service and respect
Ensure the drivers are trained in and follow all fleet procedures to ensure a full tank of gas and fluid top-offs each night and a.m. and p.m. multipoint pre- and post- trip inspections are conducted daily prior to leaving and upon returning to the commissary
Periodically assist the Transportation Manager with auditing the geo-records for efficiency and utilize those records to ensure drivers are where they should be
Coordinate with facilities team to ensure fleet PM is managed; ensure drivers maintain fleet in pristine condition inside and out and ensure all fleets are cleaned exterior weekly and interiors are thoroughly tidied daily and deep cleaned weekly to ensure the utmost food safety
Ensure drains are disinfected, assist with managing a daily fleet internal and external audit and lockup fleet
Assist with all mission work as needed and requested with some or no prior notice including, but not limited to, serving as a truck spotter, helping with Farm Market/Community Garden/Freight Farms/on and off-site food distributions, preparation of meals and serving home-delivered meals.
Assist with all sanitation QA efforts throughout the facility; maintain/clean/organize coolers and freezers
Other duties as assigned