Assistant Transportation Manager

First Student • Providence, RI

1d • Onsite

About The Position

At First Student, the Assistant Transportation Manager in Providence, RI, plays a crucial role in upholding the company's commitment to safety and customer service. This position involves assisting the Location Manager in overseeing daily operations, monitoring performance, identifying safety concerns, and resolving issues to ensure all routes operate safely and efficiently. The Assistant Transportation Manager supports various school partners, including Providence School Department, R.I.D.E., The Learning Community, PVD Prep, Hope Academy, Nuestro Mundo Charter School, and The Met School, and is responsible for supervising a large team of drivers, monitors, and operational staff. First Student is recognized as the largest school transportation provider in North America, offering significant career advancement opportunities, a positive and team-oriented work environment focused on safety and collaboration, and comprehensive benefits. The company's mission is to provide unmatched care and the safest ride to school, ensuring students have an exceptional experience. They prioritize safety, student care, customer satisfaction, teamwork, and continuous improvement through innovation and sustainable practices.

Requirements

• High school diploma or equivalent
• 3–5 years of transportation experience
• 2–3 years of supervisory experience
• Strong leadership, organizational, and time-management skills
• Proficiency with Microsoft Word, Excel, and Outlook
• Working knowledge of vehicle maintenance and shop operations
• Ability to manage multiple priorities in a fast-paced environment
• Willingness to work extended hours as needed
• Must have a reliable vehicle to travel within the service area

Nice To Haves

• Bachelor’s degree

Responsibilities

• Assist the Location Manager with daily operations and staff supervision
• Ensure home-to-school routes are covered efficiently and on time
• Communicate with drivers and dispatch regarding attendance, performance, and daily challenges
• Monitor driver safety and conduct Injury Prevention (IP) contacts
• Investigate and resolve parent, school, or client concerns in a timely manner
• Ensure proper assignment of spare drivers and vehicles to maintain service levels
• Support recruiting, onboarding, and development of employees
• Audit and process athletic trip invoices per company guidelines
• Assist with union-related matters, including grievances (if applicable)
• Build and maintain strong relationships with school district partners and internal teams

Benefits

• Tremendous career advancement opportunities across North America
• Positive and team-oriented environment focused on safety and collaboration
• Comprehensive benefits package (medical, dental, vision)
• 401(k) with company match
• Paid holidays, vacation, and personal time
• Stability and growth with the largest school transportation provider in North America
• Industry-leading training
• Exceptional training

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees