Assistant to the Caregiver Support Program Di

Disabled American Veterans•Erlanger, KY

26d•$18 - $28•Onsite

About The Position

Provide administrative support for the Caregiver Support Program team, perform a variety of secretarial duties in support of department activities.

Requirements

High school diploma or equivalent
Minimum 3 years of administrative support experience
High level of proficiency in MS Office applications (Word, Excel, PowerPoint and Microsoft Outlook) and the ability to learn new software applications
Excellent professional written and verbal communication skills
Prioritize and manage multiple assignments simultaneously
Excellent organizational skills and attention to detail
Excellent telephone etiquette
Aptitude for numbers
Self-starter, capable of initiating work
Excellent interpersonal skills

Responsibilities

Provide comprehensive administrative support to the Caregiver Support Program (CSP) team, including scheduling appointments, coordinating meetings, and preparing documents and reports
Serve as the primary point of contact for internal and external stakeholders, including constituents, vendors, and employees
Answer phone calls, respond to emails, and ensure timely and accurate communication within the CSP department
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information and process requests
Input data into spreadsheets, databases, and software systems accurately and efficiently. Assist with data analysis and generate reports to support decision-making processes
Research and respond to various requests for information
Compose and format letters, memorandums, or other correspondence from scratch or rough draft
Manage calendars and to-do lists for the director and shared department assets
Attend project status meetings and prepare reports and other associated documentation
Support the maintenance of internal and external relations through communication with business owners, project teams and any other relevant stakeholders
Create, enter, and maintain data on Excel spreadsheets and produce Excel reports
Create and maintain PowerPoint presentations for the DAV National Caregivers Convention
Data entry into the CRM system
Computer research for internet benchmarks and related conferences
Maintain inventory for office supplies, purchases, subscriptions, and memberships
Assist with uploading documents to the Caregiver Support Program home portal page
Upload contracts for approval to the General Counsel home portal page
Maintain Department Organizational Chart
Plan and coordinate events
Order and maintain Caregiver Support Program materials
Maintain files
Organize, prioritize, and expedite flow of work independently and with minimal supervision
Follow through on issues in a timely manner
Perform other duties as requested by management