Assistant to the CEO

Springfield Clinic•Springfield, IL

4h•$63,981 - $95,971•Onsite

About The Position

The Assistant to the CEO supports the Chief Executive Officer and Administrative Office by coordinating executive operations, partnership governance activities, and administrative functions. The role is a central point of coordination among executive leadership, physician partners, the Board of Directors, employees, and external stakeholders. It also supports operational improvement through data analysis, reporting, and performance monitoring to enable informed decision-making and organizational effectiveness. The position requires exceptional judgment, initiative, confidentiality, analytical capability, and the ability to manage multiple priorities in a dynamic environment. The role provides executive and governance support, including managing the CEO’s priorities and schedule, coordinating meetings and travel, preparing agendas and briefing materials, administering Board and committee processes, researching and analyzing information, drafting executive communications, serving as a liaison, and maintaining confidential records. It also supports process improvement initiatives, analyzes and presents data, and monitors key performance indicators. The position collaborates with administrative support staff to ensure executive-suite coverage, may travel and work varying schedules as needed for organizational priorities, and performs other duties as assigned. It operates onsite in a professional office environment.

Requirements

Bachelor’s degree in a related field of study or three to five years of work experience in lieu of a degree.
Experience interacting with senior-level executives, such as C-suite leaders.
Exceptional organizational, prioritization, and time management skills, including the ability to manage competing priorities and deadlines.
Ability to work independently, exercise sound judgment, and maintain discretion with confidential and sensitive information.
Strong attention to detail and commitment to accuracy in communications, reports, presentations, and meeting materials.
Ability to anticipate needs, proactively solve problems, and independently initiate appropriate follow-up actions.
Excellent verbal, written, and interpersonal communication skills, including professional communication with executives, physicians, Board members, employees, and external stakeholders.
Ability to build effective working relationships and collaborate with individuals at all organizational levels.
Tact, diplomacy, professionalism, and customer service orientation when managing confidential or sensitive matters.
Ability to gather, synthesize, and present information clearly and concisely for executive audiences.
Strong analytical and critical-thinking skills, including the ability to collect, validate, interpret, and summarize data from multiple sources.
Experience creating and maintaining reports, dashboards, and data visualizations using Excel, Power BI, or similar business intelligence tools.
Experience identifying trends, patterns, and opportunities through data analysis and translating findings into actionable insights.
Proficiency in Microsoft Office applications, including Outlook, Excel, PowerPoint, Word, and Teams.

Nice To Haves

Healthcare experience.
Working knowledge of healthcare operations.
Understanding of process improvement principles, performance measurement, and operational excellence concepts.

Responsibilities

Proactively manage the CEO’s priorities and optimize the CEO’s time by aligning schedules and commitments with strategic priorities.
Coordinate the Office of the CEO’s workflow, including calendar management, travel arrangements, meeting logistics, communications, presentations, and follow-up activities.
Prepare the CEO and executive leadership for Board, physician department, committee, leadership, external partner, and community relations meetings and activities by developing agendas, briefing materials, presentations, and supporting documentation.
Manage partnership governance activities, including Board and committee administration, partner voting, Board member elections, committee appointments, and related annual governance processes.
Research, analyze, and compile information requested by the CEO and senior executive leaders, and develop recommendations, proposed responses, and supporting materials for executive review.
Draft, edit, and coordinate executive correspondence, presentations, reports, memoranda, and other communications on behalf of the CEO and executive leadership, partnering with the Brand and Experience team as needed.
Serve as a liaison among executives, employees, physicians, Board members, community stakeholders, and external business partners; facilitate communication, gather information, and ensure timely resolution of requests and action items.
Maintain accurate and confidential executive records, correspondence, and files in accordance with organizational policies and record retention requirements.
Support process improvement initiatives through data collection, measurement, analysis, and documentation.
Summarize data from multiple sources to support executive decision-making and operational improvement efforts.
Prepare data visualizations, presentations, and analysis for Board, committee, and leadership meetings.
Monitor key performance indicators and identify trends, risks, opportunities, and areas for further review.
Collaborate with administrative support staff to ensure seamless executive-suite operations and coverage.
Travel and work varying schedules as necessary to support executive meetings, Board functions, retreats, events, and other organizational priorities.
Comply with Springfield Clinic policies, including incident reporting requirements, OSHA standards, required training, Code of Conduct, Ethics Standards, and customer service expectations.
Perform other duties and responsibilities as assigned.