Assistant Talent Acquisition Manager

American Cruise Lines•Sandy, UT
•Onsite

About The Position

American Cruise Lines is seeking an Assistant Talent Acquisition Manager to join its in-house recruiting team onsite in Sandy, Utah. The role supports the Talent Acquisition Manager in delivering full-cycle recruiting for high-volume frontline hospitality roles and shoreside corporate positions, including call center and support teams. It combines hands-on recruiting with day-to-day team support, reporting, and operational oversight to support timely, high-quality hiring and a positive candidate experience. The Assistant Manager helps guide Talent Acquisition Specialists, supports recruiting operations and process improvements, partners with hiring managers, and may act as manager when needed. The company describes its values as Optimism, Commitment, Patriotism, and Merit, and emphasizes innovation, collaboration, excellence, and career growth.

Requirements

  • Bachelor’s degree in Human Resources, Business, Hospitality Management, or a related field, or equivalent experience.
  • 3–5 years of Talent Acquisition experience, including high-volume hiring.
  • Experience recruiting both frontline/hourly and professional/corporate roles.
  • Strong working knowledge of ATS platforms and recruiting metrics.
  • Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
  • Must be able to work onsite in Sandy, Utah.
  • Strong organizational and time-management skills.
  • Data-driven reporting and analytical capabilities.
  • Excellent communication and stakeholder partnership skills.
  • Customer-service mindset aligned with hospitality standards.

Nice To Haves

  • Prior experience supporting or leading recruiting teams.
  • High-volume and corporate recruiting expertise.
  • Team leadership and coaching ability.

Responsibilities

  • Support full-cycle recruitment for frontline, call center, and corporate roles.
  • Provide day-to-day guidance and support to Talent Acquisition Specialists.
  • Assist with onboarding, training, and mentoring Talent Acquisition team members.
  • Prepare and distribute weekly recruiting reports and metrics.
  • Track recruiter workloads and support productivity and service-level expectations.
  • Maintain accurate recruiting data in the Applicant Tracking System (ATS).
  • Support process improvements to enhance efficiency, scalability, and candidate experience.
  • Serve as a point of contact for escalations and assist as acting manager when needed.
  • Ensure compliance with company policies, employment laws, and hospitality industry standards.
  • Partner with hiring managers to understand staffing needs, priorities, and timelines.
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