Assistant Talent Acquisition Manager
About The Position
American Cruise Lines is seeking a motivated and personable Assistant Manager, Talent Acquisition to join its in-house recruiting team in Sandy, Utah. As the company’s fleet grows, this role helps identify, engage, and hire candidates for hospitality and maritime roles. The Assistant Manager supports the Talent Acquisition Manager with full-cycle recruiting for high-volume frontline hospitality roles and shoreside corporate positions, including call center and support teams. This player-coach role combines hands-on recruiting with day-to-day team support, reporting, and operational oversight to help ensure timely, high-quality hiring aligned with business needs. The role also supports a positive candidate experience and represents the company professionally and enthusiastically. American Cruise Lines’ stated values are Optimism, Commitment, Patriotism, and Merit. The company describes its culture as focused on sharing America’s story on its ships. It highlights a dynamic environment that values innovation, collaboration, and excellence, with opportunities to build a career and make an impact.
Requirements
- Bachelor’s degree in Human Resources, Business, Hospitality Management, or a related field, or equivalent experience.
- 3–5 years of Talent Acquisition experience, including high-volume hiring.
- Experience recruiting both frontline/hourly and professional/corporate roles.
- Strong working knowledge of ATS platforms and recruiting metrics.
- Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
- Must be able to work onsite in Sandy, Utah.
- Strong organizational and time-management skills.
- Data-driven reporting and analytical capabilities.
- Excellent communication and stakeholder partnership skills.
- Customer-service mindset aligned with hospitality standards.
Nice To Haves
- Prior experience supporting or leading recruiting teams.
- Team leadership and coaching ability.
- High-volume and corporate recruiting expertise.
Responsibilities
- Support full-cycle recruitment for frontline, call center, and corporate roles.
- Provide day-to-day guidance and support to Talent Acquisition Specialists.
- Assist with onboarding, training, and mentoring of Talent Acquisition team members.
- Prepare and distribute weekly recruiting reports and metrics.
- Track recruiter workloads and support productivity and service-level expectations.
- Maintain accurate recruiting data within the Applicant Tracking System.
- Support process improvements to enhance efficiency, scalability, and candidate experience.
- Serve as a point of contact for escalations and assist as acting manager when needed.
- Ensure compliance with company policies, employment laws, and hospitality industry standards.
- Partner with hiring managers to understand staffing needs, priorities, and timelines.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
