About The Position

The Assistant Supervisor performs a variety of non-clinical administrative support functions for Business Development, including coordinating meetings, events, and travel; managing calendars; preparing documents and presentations; processing invoices and reimbursements; managing correspondence; supporting departmental projects; maintaining websites, databases, spreadsheets, and other business tools; and handling related administrative activities. The role requires proficiency with technology and business applications and the ability to navigate multiple systems and digital tools. The Assistant Supervisor assumes responsibility for daily office activities when the supervisor or manager is absent or delegates that responsibility. The role supports workforce effectiveness through onboarding assistance, training reinforcement, coverage planning, workload distribution, and ongoing skill development, following operational needs and leadership direction. The position also identifies opportunities to improve administrative workflows, reduce manual effort, increase consistency, and support adoption of tools, technologies, and process enhancements. As a liaison among administrative staff, supervisors, managers, and departmental leadership, the Assistant Supervisor helps align priorities, resolve routine operational issues, and maintain service expectations. The position requires work authorization as a U.S. citizen, permanent resident, refugee, or asylee. Mayo Clinic will not sponsor or transfer visas for this position, including F-1 OPT STEM.

Requirements

  • High school diploma or GED and at least three years of experience in an administrative support role; or a one-year degree or diploma in an administrative, business, or medical-related program and at least two years of administrative support experience; or an associate’s degree in an administrative, business, or medical-related program and at least one year of administrative support experience.
  • Strong organizational, communication, customer service, and interpersonal skills.
  • Sound judgment, confidentiality, attention to detail, and follow-through.
  • Leadership capability, problem-solving and coaching skills, adaptability, and ability to support multiple priorities in a fast-paced environment.
  • Must be a U.S. citizen, permanent resident, refugee, or asylee; visa sponsorship or transfer is not available.

Responsibilities

  • Perform non-clinical administrative support functions, including coordinating meetings, events, and travel; managing calendars; preparing documents and presentations; processing invoices and reimbursements; managing correspondence; and supporting departmental projects.
  • Maintain websites, databases, spreadsheets, and other business tools, using technology and business applications to support daily operations.
  • Assume supervisory responsibility for daily office activities in the absence of, or as delegated by, the supervisor or manager.
  • Assist with onboarding, training reinforcement, coverage planning, workload distribution, and ongoing skill development.
  • Identify opportunities to improve administrative workflows, reduce manual effort, increase consistency, and support adoption of new tools, technologies, and process enhancements.
  • Serve as a liaison among administrative staff, supervisors, managers, and departmental leadership to align priorities, resolve routine operational issues, and maintain service expectations.
  • Collaborate with multidisciplinary teams, administrators, clinical staff, visitors, and external contacts to support operational needs.

Benefits

  • Medical plan options
  • Dental coverage or reimbursement account
  • Vision plan
  • Health savings account and flexible spending accounts for eligible expenses
  • Competitive retirement package
  • Continuing education and advancement opportunities
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