About The Position

The Assistant Supervisor supports administrative operations for Business Development. The role reports to and receives direction from a supervisor, manager, or other departmental leadership, and collaborates with multidisciplinary teams, administrators, clinical staff, visitors, and external contacts to support operational needs. The position performs non-clinical administrative support, including coordinating meetings, events, and travel; managing calendars and correspondence; preparing documents and presentations; processing invoices and reimbursements; supporting departmental projects; maintaining websites, databases, spreadsheets, and other business tools; and using technology and business applications across multiple systems. The Assistant Supervisor assumes responsibility for daily office activities when the supervisor or manager is absent or delegates it. The role also supports workforce effectiveness through onboarding assistance, training reinforcement, coverage planning, workload distribution, and ongoing skill development. It identifies opportunities to improve workflows, reduce manual effort, increase consistency, and support adoption of new tools and processes. It serves as a liaison among administrative staff, supervisors, managers, and departmental leadership to align priorities, resolve routine operational issues, and maintain service expectations. Mayo Clinic will not sponsor or transfer visas for this position, including F1 OPT STEM. Applicants must be a U.S. citizen, permanent resident, refugee, or asylee.

Requirements

  • High school diploma or GED plus at least three years of experience in an administrative support role; or a one-year degree or diploma in an administrative, business, or medical-related program plus at least two years of administrative support experience; or an associate’s degree in an administrative, business, or medical-related program plus at least one year of administrative support experience.
  • Strong organizational, communication, customer service, and interpersonal skills.
  • Sound judgment, confidentiality, attention to detail, and follow-through.
  • Leadership capability, problem-solving, and coaching skills.
  • Adaptability and the ability to support multiple priorities in a fast-paced environment.
  • Must be a U.S. citizen, permanent resident, refugee, or asylee; visa sponsorship or transfer is not available.

Responsibilities

  • Coordinate meetings, events, and travel; manage calendars and correspondence.
  • Prepare documents and presentations, and process invoices and reimbursements.
  • Support departmental projects and maintain websites, databases, spreadsheets, and other business tools.
  • Use technology, business applications, multiple systems, and digital tools to support daily operations.
  • Assume responsibility for daily office activities when the supervisor or manager is absent or delegates it.
  • Assist with onboarding, reinforce training, plan coverage, distribute workload, and support ongoing skill development.
  • Identify opportunities to improve administrative workflows, reduce manual effort, increase consistency, and support adoption of new tools, technologies, and process enhancements.
  • Serve as a liaison between administrative staff, supervisors, managers, and departmental leadership to align priorities, resolve routine operational issues, and maintain service expectations.
  • Collaborate with multidisciplinary teams, administrators, clinical staff, visitors, and external contacts to support operational needs.
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