About The Position

The Assistant Supervisor- Administrative Assistants supports Business Development by performing non-clinical administrative functions and helping coordinate daily office operations. The role collaborates with multidisciplinary teams, administrators, clinical staff, visitors, and external contacts, and reports to a supervisor, manager, or other departmental leadership as appropriate. Responsibilities include coordinating meetings, events, and travel; managing calendars and correspondence; preparing documents and presentations; processing invoices and reimbursements; supporting departmental projects; and maintaining websites, databases, spreadsheets, and other business tools. The position requires proficiency with technology and business applications and the ability to navigate multiple systems. In the absence of, or when delegated by, the supervisor or manager, the Assistant Supervisor assumes responsibility for daily office activities. The role also supports onboarding, training reinforcement, coverage planning, workload distribution, and ongoing skill development. It helps improve administrative workflows and adoption of tools and process enhancements, and serves as a liaison among administrative staff, supervisors, managers, and departmental leadership to align priorities, address routine operational issues, and maintain service expectations. Mayo Clinic will not sponsor or transfer visas for this position, including F1 OPT STEM. Applicants must be U.S. citizens, permanent residents, refugees, or asylees.

Requirements

  • High school diploma or GED and at least three years of administrative support experience; or a one-year degree/diploma in an administrative, business, or medical-related program and at least two years of administrative support experience; or an associate’s degree in an administrative, business, or medical-related program and at least one year of administrative support experience.
  • Strong organizational, communication, customer service, and interpersonal skills.
  • Sound judgment, confidentiality, attention to detail, and follow-through.
  • Leadership capability, problem-solving, and coaching skills.
  • Adaptability and ability to support multiple priorities in a fast-paced environment.
  • Must be a U.S. citizen, permanent resident, refugee, or asylee; visa sponsorship or transfer is not available.

Responsibilities

  • Coordinate meetings, events, and travel.
  • Manage calendars and correspondence.
  • Prepare documents and presentations.
  • Process invoices and reimbursements.
  • Support departmental projects.
  • Maintain websites, databases, spreadsheets, and other business tools.
  • Use technology and business applications across multiple systems to support daily operations.
  • Assume responsibility for daily office activities in the absence of, or as delegated by, the supervisor or manager.
  • Assist with onboarding, training reinforcement, coverage planning, workload distribution, and ongoing skill development.
  • Identify opportunities to improve administrative workflows, reduce manual effort, increase consistency, and support adoption of tools, technologies, and process enhancements.
  • Serve as a liaison between administrative staff, supervisors, managers, and departmental leadership to align priorities, resolve routine operational issues, and maintain service expectations.

Benefits

  • Medical plan options
  • Dental coverage through Delta Dental or a reimbursement account
  • Vision plan with a national network
  • Health savings and flexible spending accounts for eligible expenses
  • Competitive retirement package
  • Continuing education and advancement opportunities
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