Assistant Supervisor

Amports•Baltimore, MD

About The Position

The Assistant Supervisor supports daily operational activities to ensure a safe, efficient, and productive work environment. The role assists with overseeing personnel, equipment, and workflow while helping achieve operational goals and customer expectations. The Assistant Supervisor works closely with leadership, safety, quality, and human resources partners to maintain compliance, support employee development, and drive continuous improvement. The position is a resource for communication, training, and operational coordination across the facility. This is a full-time, non-exempt position paid at $22.00 per hour. The standard schedule is generally Monday through Friday, eight-hour day shifts; overtime may be required based on operational needs. Work takes place in office, production, shop, and outdoor operational environments, with possible exposure to varying weather, moving equipment, and industrial activities. PPE may be required depending on operational needs and work location. Travel is not required. The employee must be eligible to obtain and maintain a Transportation Worker Identification Credential (TWIC) and hold a valid driver's license.

Requirements

High school diploma, GED, or equivalent.
Basic knowledge of human resources regulations and functions.
Working knowledge of Microsoft Office applications, including Word, Excel, and Outlook.
Experience working in an operational, manufacturing, logistics, transportation, or industrial environment.
Ability to communicate effectively with employees, customers, and management.
Ability to maintain confidentiality and exercise sound judgment.
Understanding of workplace safety requirements and procedures.
Strong customer service and relationship-building skills.
Effective verbal and written communication skills.
Strong organizational, time-management, planning, and coordination abilities.
Attention to detail and follow-through.
Problem-solving and decision-making skills.
Ability to prioritize work in a fast-paced environment and manage multiple priorities.
Stress tolerance and adaptability.
Commitment to workplace safety and compliance.
Strong interpersonal, conflict-resolution, documentation, and recordkeeping skills.
Ability to work independently and collaboratively within a team environment.
Ability to learn and apply company policies, procedures, and industry regulations.
Must be eligible to obtain and maintain a Transportation Worker Identification Credential (TWIC).
Valid driver's license required.

Nice To Haves

Experience supervising or coordinating a unionized workforce.
Knowledge of labor relations and collective bargaining environments.
Familiarity with federal and state employment laws and regulations.
Experience supporting employee training and development initiatives.
Demonstrated ability to support continuous improvement efforts.
Working knowledge of safety, HR, and compliance practices.

Responsibilities

Ensure compliance with applicable federal, state, local, and company regulations, policies, and procedures.
Support daily operations by monitoring workflow, productivity, equipment utilization, and employee performance.
Assist in coordinating work assignments to meet operational objectives and customer requirements.
Maintain a safe and secure work environment by enforcing safety policies and practices.
Partner with Quality and Safety teams to ensure adherence to quality standards and corrective actions.
Communicate operational updates, performance concerns, and business needs to leadership regularly.
Provide training, coaching, and guidance to employees on job duties, safety procedures, and company expectations.
Monitor equipment condition and coordinate the reporting of maintenance or operational issues.
Assist in evaluating processes and identifying opportunities to improve operational efficiency and productivity.
Support employee engagement by promoting teamwork, accountability, and professional development.
Maintain accurate operational documentation, records, and reports as required.
Address routine operational issues and escalate significant concerns to leadership as appropriate.
Promote positive customer service practices while supporting business objectives.
Model company values, policies, and professional standards.