Assistant Supervisor

Embark Behavioral Health•Spanish Fork, UT
•Onsite

About The Position

New Haven is seeking an Assistant Supervisor to support its residential treatment program for adolescent girls ages 14–18. The organization provides trauma-informed, relationship-based care in a home-like setting alongside accredited academics, with a focus on trauma recovery, family systems, emotional regulation, and mental health. The Assistant Supervisor helps lead Mentors and coordinate shift operations, staff development, communication, and safety practices. The position is located at 3082 S. 700 S, Spanish Fork, Utah 84660. The schedule is Monday, Wednesday, and Friday from 4:00 p.m. to 11:00 p.m., plus two Sundays per month. Hourly pay is $22.

Requirements

  • Be at least 21 years old.
  • Have a high school diploma or equivalent.
  • Hold a valid driver's license and have a clean driving record.
  • Pass a Utah State background check.
  • Commit to the role for a minimum of eight months.
  • Obtain a Food Handler’s Permit before starting.
  • Be knowledgeable about company policies, hiring and disciplinary procedures, and Mentor responsibilities.
  • Understand student challenges, behavioral disorders, and medication protocols.
  • Demonstrate teaching, motivational, and team-building skills and lead by example.
  • Work effectively with interdisciplinary teams, including therapists and nurses.
  • Demonstrate communication and prioritization skills and the ability to safely manage crisis situations when needed.

Responsibilities

  • Supervise and support Mentors during shifts, recognize strong performance, and foster a positive team culture.
  • Delegate responsibilities to support smooth and efficient shift operations.
  • Partner with HR to identify, hire, and onboard candidates.
  • Guide new hires through a structured, checklist-based on-shift orientation.
  • Facilitate weekly training sessions and provide ongoing coaching.
  • Monitor and evaluate staff performance, including formal quarterly reviews.
  • Address performance issues using established disciplinary protocols.
  • Share key shift updates during handoffs.
  • Represent the shift during interdisciplinary Treatment Team meetings.
  • Conduct quarterly safety drills and model safety best practices.
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