Assistant Supervisor

Embark Behavioral Health•Spanish Fork, UT

2d•Onsite

About The Position

New Haven is seeking an Assistant Supervisor to support its residential treatment program for adolescent girls ages 14–18 and their families. The role helps provide trauma-informed, relationship-based care in a home-like setting that includes therapeutic support and accredited academics. New Haven’s focus areas include trauma recovery, family systems, emotional regulation, and mental health. The Assistant Supervisor leads and supports Mentors during assigned shifts, coordinates shift operations, and contributes to hiring, onboarding, staff training, performance management, communication, and safety practices. The position is based at 3082 S. 700 S, Spanish Fork, Utah 84660, and pays $22 per hour. The stated schedule is Monday, Wednesday, and Friday from 4:00 p.m. to 11:00 p.m., plus two Sundays per month.

Requirements

Be at least 21 years old.
Have a high school diploma or equivalent.
Have a valid driver’s license and a clean driving record.
Pass a Utah State background check.
Commit to the position for at least 8 months.
Obtain a Food Handler’s Permit before starting.
Be knowledgeable about company policies, hiring and disciplinary procedures, and Mentor responsibilities.
Understand student challenges, behavioral disorders, and medication protocols.
Demonstrate teaching, motivational, and team-building skills and lead by example.
Work effectively with interdisciplinary teams, including therapists and nurses.
Demonstrate communication and prioritization skills and the ability to safely manage crisis situations when needed.

Responsibilities

Supervise and support Mentors during shifts, recognize strong performance, and foster a positive team culture.
Delegate responsibilities to support smooth and efficient shift operations.
Partner with HR to identify, hire, and onboard candidates.
Guide new hires through a structured, checklist-based on-shift orientation.
Facilitate weekly training sessions and provide ongoing coaching.
Monitor and evaluate staff performance, including conducting formal quarterly reviews.
Address performance issues professionally using structured disciplinary protocols.
Communicate key shift updates during handoffs to maintain continuity and transparency.
Represent and advocate for the shift during interdisciplinary Treatment Team meetings.
Conduct quarterly safety drills and model safe practices.