Assistant Supervisor - Environmental Services
About The Position
Mayo Clinic is a top-ranked healthcare provider dedicated to patient needs and employee well-being. We offer competitive compensation, comprehensive benefits, and opportunities for career advancement. This role provides on-site operational leadership to ensure a clean, safe, and patient-centered environment. The Assistant Supervisor directs daily activities and staffing, supports staff training, monitors service quality and compliance, and uses departmental systems for work order management. They also serve as a point of contact for internal customers and vendors, assist in hiring processes, and represent leadership during assigned shifts.
Requirements
- Two-year degree with one year of related experience or high school diploma/GED with two years of related experience required.
- Experience in environmental services, healthcare support services, or a related operational field is required.
- Must demonstrate strong communication, interpersonal, organizational, and problem-solving skills.
- Ability to multitask, prioritize, and work independently within defined authority.
- Proficiency with computers and operating systems is essential.
- Ability to use data to make informed decisions.
- Demonstrate commitment to customer service, safety, confidentiality, professionalism, and teamwork is expected.
- Must be flexible and willing to occasionally support different shifts or operational needs as required.
- Valid driver's license required.
Nice To Haves
- Post secondary education preferred.
- Prior lead or supervisory experience preferred.
Responsibilities
- Provides on-site operational leadership to ensure a clean, safe, and patient-centered environment.
- Directs daily activities and staffing coverage.
- Supports onboarding and ongoing staff training.
- Offers informal coaching while escalating performance concerns as needed.
- Monitors service quality, safety practices, and compliance.
- Uses departmental systems such as Nuvolo and Epic for work order management, documentation, and communication.
- Identifies operational or workflow issues for improvement.
- Serves as a key point of contact for internal customers, vendors, and cross functional partners to resolve issues and coordinate services.
- Assists in hiring processes.
- Supports workforce planning needs.
- Represents leadership during assigned shifts while supervisors retain final decision-making authority.
Benefits
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.
- Continuing education and advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
