Assistant Stylist

Ulta Beauty, Inc.•Fenton, MO

33d

About The Position

The Assistant Stylist engages with guests, consults on their hair care needs, and recommends products and services. This temporary position is intended to prepare talent for a stylist role, with an emphasis on quality professional services and the guest’s total look. For the first three months, the Assistant Stylist is mentored by an Elite or Master Stylist and focuses on performance, guest service, and operating procedures and compliance. During months four through six, the Assistant Stylist continues to assist while beginning to serve guests independently. The role calls for a passion for the beauty industry, exceptional guest service, and a willingness and aptitude to learn technical skills and product knowledge. The Assistant Stylist supports salon service and retail goals, builds guest relationships, and helps deliver an exceptional and consistent guest experience. The role includes assisting with salon services and operations, and, after month three, performing a range of hair and beauty services. The Assistant Stylist also follows company and state board requirements, maintains a clean and guest-ready environment, and participates in required training and meetings.

Requirements

Cosmetology license.
Basic understanding of salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills in these service categories.
Basic understanding of equipment and chemicals used for technical work.
Basic understanding of how to demonstrate, recommend, and sell professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and build clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Ability to perform the stated physical activities and meet working-condition demands, including mobility, bending, reaching, twisting, lifting or moving up to 10 pounds, standing for long periods, and coordinating and manipulating objects.

Responsibilities

Deliver exceptional guest service and contribute to goals for retail and service sales, guest loyalty, and retail shrink.
Support the mentor Stylist’s service and product sales and productivity goals through add-on recommendations, shampooing and treatments, blowouts and styling, color applications, foil assistance, cleaning and organizing, pre-booking, and retail recommendations.
After month three, perform services including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Demonstrate products to guests and support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services and their ingredients and benefits during work time.
Maintain prompt and regular attendance.
Develop guest relationships through consultations and suitable retail and service recommendations.
Serve all guests, including walk-ins, in a timely and efficient manner under the mentorship of another stylist.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
Know and comply with company policies, procedures, and standards.
Follow safety, sanitation, infection-control, and state board procedures before, during, and after services.
Follow service protocols and use booking and clientele systems to arrange return services and event appointments.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in the salon and assigned store areas.
Attend mandatory trainings and meetings for ongoing professional development.
Follow the company dress code and loss-prevention practices, protect company assets, and complete other operational tasks as directed.