Assistant Stylist

Ulta Beauty, Inc.•Pembroke Pines, FL

11d

About The Position

The Assistant Stylist engages with guests, consults on hair care needs, and recommends products and services. This temporary position prepares the associate for a stylist role, emphasizing quality professional services and the guest’s total look. For the first three months, the Assistant Stylist is mentored by an Elite or Master Stylist and focuses on performance, guest service, and operating procedures and compliance. During months four through six, the Assistant Stylist continues assisting while beginning to serve guests independently. The role calls for passion for the beauty industry, exceptional guest service, and the aptitude and willingness to develop technical skills and product knowledge. The Assistant Stylist supports sales and productivity goals, assists with salon services and operations, builds guest relationships, and helps deliver a consistent, safe, and exceptional salon experience. After month three, the role performs a range of hair and beauty services. The associate must hold a cosmetology license and work a flexible schedule that includes days, evenings, weekends, and holidays.

Requirements

Cosmetology license.
Basic understanding of salon techniques for haircutting, haircolor, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills in these service categories.
Basic understanding of equipment and chemicals used for technical work.
Basic ability to demonstrate, recommend, and sell professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and develop a clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

Deliver exceptional guest service and contribute to store goals for retail and service sales, guest loyalty, and retail shrink.
Support the mentor Stylist’s sales and productivity goals by making add-on and retail recommendations, shampooing and treating hair, performing blowouts and styling, applying global and retouch color, assisting with foils, cleaning and organizing, and pre-booking guests.
After month three, perform services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Demonstrate products to guests to support sales and the guest service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, including their ingredients and benefits.
Maintain prompt and regular attendance.
Develop guest relationships through consultations and appropriate retail and service recommendations.
Serve all guests, including walk-ins, in a timely and efficient manner under another stylist’s mentorship.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
Follow Ulta Beauty policies, procedures, and standards.
Follow safety, sanitation, infection-control procedures, and state board guidelines before, during, and after services.
Follow established service protocols and use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and maintain guest-readiness.
Maintain cleanliness and operational standards in the salon and assigned store areas.
Attend mandatory trainings and meetings.
Follow the Ulta Beauty dress code and loss-prevention best practices, and protect company assets.
Complete other operational tasks as directed.