Assistant Stylist

Ulta Beauty, Inc.•El Segundo, CA

About The Position

The Assistant Stylist engages with guests, consults with them about their hair care needs, and recommends products and services. This temporary position is intended to prepare the associate for a stylist role and delivering quality professional services focused on the guest’s total look. For the first three months, the Assistant Stylist is mentored by an Elite or Master Stylist and focuses on performance, guest service, and operating procedures and compliance. During months four through six, the associate continues assisting while beginning to serve their own guests. The role calls for a passion for the beauty industry, exceptional guest service, and a willingness and aptitude to learn additional technical skills and product knowledge. The Assistant Stylist supports salon service and retail goals, helps deliver a consistent guest experience, maintains salon and store standards, and follows safety, sanitation, infection-control, and state-board requirements. After month three, the associate may perform a range of hair and beauty services, including hair design, cuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup, brow services, and ear piercing where applicable. The position requires a flexible schedule that includes days, evenings, weekends, and holidays, as well as frequent mobility and prolonged standing during shifts.

Requirements

  • Cosmetology license.
  • Basic understanding of current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills in all service categories.
  • Basic understanding of equipment and chemicals used for technical work.
  • Basic understanding of how to demonstrate, recommend, and sell professional haircare and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and develop clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

  • Deliver exceptional guest service and contribute to store goals for retail and service sales, guest loyalty, and retail shrink.
  • Support the mentor Stylist’s hair-service and haircare-product sales and productivity goals through add-on recommendations, shampooing and treatments, blowouts and styling, global and retouch color applications, foil assistance, cleaning and organization, pre-booking, and retail recommendations.
  • After month three, perform hair and beauty services, including hair design, haircuts, color, texture services, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
  • Demonstrate products to guests and make appropriate service and retail recommendations.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services during work time, including their ingredients and benefits.
  • Maintain prompt and regular attendance.
  • Develop guest relationships through consultations and appropriate retail and service recommendations.
  • Serve all guests, including walk-ins, in a timely and efficient manner under another stylist’s mentorship.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to support collaborative guest service.
  • Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
  • Follow Ulta Beauty policies, procedures, and standards.
  • Follow safety, sanitation, and infection-control procedures and state-board guidelines before, during, and after services.
  • Follow established service protocols and use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in assigned areas, including the salon, salesfloor, restrooms, backroom, and break area.
  • Attend mandatory training and meetings for ongoing professional development.
  • Follow the Ulta Beauty dress code and loss-prevention best practices, and protect company assets.
  • Complete other operational tasks and assigned projects or duties.

Benefits

  • Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
  • Part-time positions are eligible for dental, vision, life, and disability benefits.
  • Eligible associates may earn overtime pay as required by applicable law and tips paid by service guests.
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