Assistant Stylist

Ulta Beauty, Inc.•Dallas, TX

26d

About The Position

The Assistant Stylist engages with guests, consults on hair-care needs, and recommends products and services. This temporary position is intended to prepare the associate for a stylist role. For the first three months, the Assistant Stylist is mentored by an Elite or Master Stylist and focuses on performance, guest service, operating procedures, and compliance. During months four through six, the associate continues assisting while beginning to serve guests independently. The role requires a passion for the beauty industry, exceptional guest service, and willingness and aptitude to learn technical skills and product knowledge. The Assistant Stylist supports salon and store sales, productivity, guest loyalty, and operational standards. Responsibilities include assisting with salon services, developing guest relationships, recommending and demonstrating products, maintaining safe and sanitary work practices, and collaborating with salon and retail colleagues. After month three, the associate may perform a range of hair and beauty services.

Requirements

Cosmetology license.
Basic understanding of salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills in these service categories.
Basic understanding of equipment and chemicals used for technical work.
Basic understanding of demonstrating, recommending, and selling professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and build clientele.
Flexible schedule availability, including days, evenings, weekends, and holidays.

Responsibilities

Deliver exceptional guest service and contribute to retail and service sales, guest loyalty, and retail shrink goals.
Support the mentor Stylist’s hair-service and haircare sales and productivity goals through add-on recommendations, shampooing and treatments, blowouts and styling, color applications, foil assistance, cleaning and organization, pre-booking, and retail recommendations.
After month three, perform services including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Demonstrate products to guests to support sales and the guest experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, including their ingredients and benefits.
Maintain prompt and regular attendance.
Develop guest relationships through consultations and appropriate product and service recommendations.
Serve guests, including walk-ins, in a timely and efficient manner under stylist mentorship.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Establish professional relationships with peers and brand partners to support collaborative guest service.
Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
Follow company policies, procedures, standards, service protocols, and state board guidelines.
Follow safety, sanitation, and infection-control procedures before, during, and after services.
Use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in assigned store areas.
Attend mandatory trainings and meetings.
Follow the Ulta Beauty dress code.
Protect company assets by following loss-prevention practices and providing guest service.
Perform other operational tasks as directed.