Assistant Stylist

Ulta Beauty, Inc.•Belspur, FL

About The Position

The Assistant Stylist engages with guests, consults with them about hair care needs, and recommends products and services. This temporary position is intended to prepare the associate for a stylist role and deliver quality professional services focused on the guest’s total look. For the first three months, the Assistant Stylist is supported and mentored by an Elite or Master Stylist, with a focus on performance, guest service, and operating procedures and compliance. During months four through six, the Assistant Stylist continues to assist while beginning to serve guests independently. The role calls for a passion for the beauty industry, exceptional guest service, and willingness and aptitude to develop technical skills and product knowledge. The Assistant Stylist contributes to sales and productivity goals, builds guest relationships, supports salon and store operations, and follows safety, sanitation, infection-control, and state-board requirements. After month three, the role includes performing a range of hair and beauty services. The position requires a cosmetology license and a flexible schedule that includes days, evenings, weekends, and holidays.

Requirements

  • Cosmetology license.
  • Basic understanding of salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills in these service categories.
  • Basic understanding of equipment and chemicals used for technical work.
  • Basic ability to demonstrate, recommend, and sell professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and develop a clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

  • Deliver exceptional guest service and contribute to store goals for retail and service sales, guest loyalty, and retail shrink.
  • Support a mentor Stylist’s sales and productivity goals through add-on recommendations, shampooing and treatments, blowouts and styling, color applications, foil assistance, cleaning and organization, pre-booking, and retail recommendations.
  • After month three, perform hair and beauty services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
  • Demonstrate products to guests to support sales and the guest service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services, including their ingredients and benefits.
  • Maintain prompt and regular attendance.
  • Develop guest relationships through consultations and appropriate product and service recommendations.
  • Serve all guests, including walk-ins, in a timely and efficient manner under the mentorship of another stylist.
  • Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
  • Build professional relationships with peers and brand partners to support collaborative guest service.
  • Promote the guest loyalty program, including credit and the Ulta Beauty app, in the salon and on the salesfloor.
  • Follow company policies, procedures, standards, safety and sanitation procedures, infection-control procedures, state-board guidelines, and established service protocols.
  • Use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager and keep the salon guest-ready.
  • Maintain cleanliness and operational standards in the salon and assigned store areas.
  • Attend mandatory trainings and meetings for ongoing professional development.
  • Follow the Ulta Beauty dress code and loss-prevention practices, protect company assets, and complete other operational tasks as directed.
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