Assistant Stylist

Ulta Beauty, Inc.•Prosper, TX

24d

About The Position

The Assistant Stylist engages with guests, consults with them about hair-care needs, and recommends products and services. This temporary position is designed to prepare the associate for a stylist role and deliver professional services focused on the guest’s total look. For the first three months, the Assistant Stylist is mentored by an Elite or Master Stylist, with a focus on performance, guest service, operating procedures, and compliance. During months four through six, the associate continues assisting while beginning to serve guests independently. The role calls for a passion for the beauty industry, exceptional guest service, and willingness and aptitude to develop technical skills and product knowledge. The Assistant Stylist contributes to retail and service sales, guest loyalty, and store goals; supports a mentor stylist with salon services and operations; and, after month three, performs a range of hair and beauty services. The position also involves building guest relationships, recommending products and services, supporting events and promotions, maintaining salon and store standards, and following safety, sanitation, infection-control, and state-board requirements. The role requires a cosmetology license and basic understanding of salon techniques, equipment, chemicals, and product recommendations, or the aptitude to develop relevant skills. Associates must be able to work independently and as part of a team, communicate effectively, and build customer relationships and clientele. A flexible schedule including days, evenings, weekends, and holidays is required. Working conditions include frequent mobility, bending, reaching, and twisting; continuous lifting or moving of up to 10 pounds; standing for extended periods; coordinating and manipulating objects; and frequent use of computers, telephonic devices, and office and cosmetology supplies.

Requirements

Cosmetology license.
Basic understanding of salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills in these service categories.
Basic understanding of equipment and chemicals used to perform technical work.
Basic understanding of how to demonstrate, recommend, and sell professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and build clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

Deliver exceptional guest service and contribute to store retail and service sales, guest loyalty, and retail-shrink goals.
Support a mentor stylist’s sales and productivity goals through add-on recommendations, shampooing and treatments, blowouts and styling, color applications, foil assistance, cleaning and sanitation, organization, pre-booking, and retail recommendations.
After month three, perform hair and beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Demonstrate products to guests to support sales and the guest-service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, services, ingredients, and benefits during work time.
Maintain prompt and regular attendance.
Develop guest relationships through consultations and suitable product and service recommendations.
Serve all guests, including walk-ins, promptly and efficiently under stylist mentorship.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional peer and brand-partner relationships that support collaborative guest service.
Explain the guest loyalty program, including credit and the Ulta Beauty app, to salon and salesfloor guests.
Follow company policies, procedures, standards, service protocols, and applicable state-board guidelines.
Follow safety, sanitation, and infection-control procedures before, during, and after services.
Use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in the salon, salesfloor, restrooms, backroom, break area, and other assigned spaces.
Attend mandatory training and meetings for ongoing professional development.
Follow the Ulta Beauty dress code and loss-prevention best practices; protect company assets and provide exceptional guest service.
Complete other operational tasks and assigned projects or duties.