Assistant Stylist

Ulta Beauty, Inc.•Pace, FL

19d

About The Position

The Assistant Stylist engages with guests, consults on hair care needs, and recommends products and services. This temporary role prepares talent for a Stylist position and focuses on delivering quality professional services with attention to the guest’s total look. For the first three months, the Assistant Stylist is mentored by an Elite or Master Stylist, focusing on performance, guest service, operating procedures, and compliance. During months four through six, the Assistant Stylist continues to assist while beginning to serve their own guests. The position calls for a passion for the beauty industry, exceptional guest service, and willingness and aptitude to develop technical skills and product knowledge. The Assistant Stylist contributes to salon and store sales and productivity goals, develops guest relationships, supports a collaborative guest experience, and follows company procedures and service standards. The role requires a cosmetology license and a flexible schedule that includes days, evenings, weekends, and holidays.

Requirements

Cosmetology license.
Basic understanding of salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills in these service categories.
Basic understanding of equipment and chemicals used for technical work.
Basic ability to demonstrate, recommend, and sell professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

Deliver exceptional guest service and contribute to store goals for retail and service sales, guest loyalty, and retail shrink.
Support a mentor Stylist’s sales and productivity goals through add-on recommendations, shampooing and treatments, blowouts and styling, color applications, foil assistance, cleaning and organization, pre-booking, and retail recommendations.
After month three, provide hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Demonstrate products to guests and support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, including their ingredients and benefits.
Maintain prompt and regular attendance.
Develop guest relationships through consultations and appropriate retail and service recommendations.
Serve guests, including walk-ins, in a timely and efficient manner under another stylist’s mentorship.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
Follow company policies, procedures, and standards, along with safety, sanitation, infection-control procedures, state board guidelines, and service protocols.
Use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and maintain guest-readiness.
Maintain cleanliness and operational standards in assigned store areas.
Attend mandatory trainings and meetings and follow the Ulta Beauty dress code.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.