Assistant Stylist

Ulta Beauty, Inc.•Arlington, TX

19d

About The Position

The Assistant Stylist engages with guests, consults with them about their hair care needs, and recommends products and services. This temporary position is designed to prepare talent for a stylist role and deliver quality professional services focused on the guest’s total look. For the first three months, the Assistant Stylist is mentored by an Elite or Master Stylist and focuses on performance, guest service, and operating procedures and compliance. During months four through six, the Assistant Stylist continues assisting while beginning to serve guests independently. The role calls for a passion for the beauty industry, exceptional guest service, and the aptitude and willingness to learn technical skills and product knowledge. The Assistant Stylist supports sales and productivity goals, assists with salon services and operations, develops guest relationships, and collaborates with salon and retail colleagues. After month three, the role includes performing a range of hair and beauty services. The Assistant Stylist must follow company policies, service protocols, safety and sanitation procedures, and applicable state board guidelines. The schedule is flexible and includes days, evenings, weekends, and holidays.

Requirements

Cosmetology license.
Basic understanding of salon techniques for haircutting, haircolor, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills in these service categories.
Basic understanding of equipment and chemicals used for technical work.
Basic understanding of how to demonstrate, recommend, and sell professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and build clientele.
Ability to work a flexible schedule including days, evenings, weekends, and holidays.

Responsibilities

Deliver exceptional guest service and contribute to store goals for retail and service sales, guest loyalty, and retail shrink.
Support a mentor Stylist’s sales and productivity goals through add-on recommendations, shampooing and treatments, blowouts and styling, color applications, foil assistance, cleaning and organizing, pre-booking, and retail recommendations.
After month three, perform services including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Demonstrate products to guests to support sales and the guest service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services during work time, including their ingredients and benefits.
Maintain prompt and regular attendance.
Develop guest relationships through consultations and appropriate product and service recommendations.
Serve all guests, including walk-in guests, in a timely and efficient manner under the mentorship of another stylist.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional peer and brand partner relationships that support collaborative guest service.
Promote the guest loyalty program, including credit and the Ulta Beauty app.
Follow company policies, procedures, standards, safety, sanitation, infection control procedures, and applicable state board guidelines.
Follow established service protocols and use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in the salon and assigned store areas.
Attend mandatory trainings and meetings.
Follow the Ulta Beauty dress code and loss prevention best practices.
Complete other operational tasks as directed.