Assistant Stylist

Ulta Beauty, Inc.•Cedar Park, TX

19d

About The Position

The Assistant Stylist engages with guests, consults on their hair care needs, and recommends products and services. This temporary position is intended to prepare talent for a Stylist role delivering quality professional services with an emphasis on the guest’s total look. For the first three months, the Assistant Stylist is mentored by an Elite or Master Stylist and focuses on performance, guest service, and operating procedures and compliance. During months four through six, the Assistant Stylist continues assisting while beginning to serve guests independently. The role requires a passion for the beauty industry, exceptional guest service, and a willingness and aptitude to learn additional technical skills and product knowledge. The Assistant Stylist supports salon and store performance, builds guest relationships, collaborates with salon and retail colleagues, and follows service, safety, sanitation, and operational standards. After month three, the role includes performing a range of hair and beauty services. The position requires a cosmetology license and a flexible schedule that includes days, evenings, weekends, and holidays.

Requirements

Cosmetology license.
Basic understanding of salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills in these service categories.
Basic understanding of equipment and chemicals used for technical work.
Basic ability to demonstrate, recommend, and sell professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and build clientele.
Availability for a flexible schedule including days, evenings, weekends, and holidays.

Responsibilities

Deliver exceptional guest service and contribute to store goals for retail and service sales, guest loyalty, and retail shrink.
Support the mentor Stylist’s sales and productivity goals through add-on recommendations, shampooing and treatments, blowouts and styling, global and retouch color applications, foil assistance, cleaning and sanitation, organizing, pre-booking, and retail recommendations.
After month three, perform hair design, haircuts, color, texture services, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Demonstrate products to guests to support sales and the guest service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, including their ingredients and benefits.
Maintain prompt and regular attendance.
Build guest relationships through consultations and appropriate retail and service recommendations.
Serve all guests, including walk-in guests, in a timely and efficient manner under another stylist’s mentorship.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Promote the guest loyalty program, including credit and the Ulta Beauty app, in the salon and on the salesfloor.
Follow Ulta Beauty policies, procedures, and standards.
Follow safety, sanitation, and infection-control procedures and comply with state board guidelines.
Follow established service protocols and use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in assigned store areas.
Attend mandatory trainings and meetings for ongoing professional development.
Follow the Ulta Beauty dress code and loss-prevention practices.
Complete other operational tasks as directed.