Assistant Stylist

Ulta Beauty, Inc.•Brentwood, CA

About The Position

The Assistant Stylist engages with guests, consults on hair care needs, and recommends products and services. This temporary role is intended to prepare talent for a stylist position, emphasizing quality professional services and the guest’s total look. For the first three months, the Assistant Stylist is mentored by an Elite or Master Stylist and focuses on performance, guest service, and operating procedures and compliance standards. During months four through six, the Assistant Stylist continues to assist while beginning to serve guests independently. The role calls for a passion for the beauty industry, exceptional guest service, and willingness and aptitude to learn technical skills and product knowledge. The Assistant Stylist supports sales and productivity goals, delivers salon services, develops guest relationships, and helps maintain operational and safety standards. The position requires a flexible schedule that includes days, evenings, weekends, and holidays, and involves frequent mobility, bending, reaching, twisting, and standing, along with continuous lifting or moving of items up to 10 pounds and frequent use of computers, telephonic devices, and salon supplies.

Requirements

  • Cosmetology license.
  • Basic understanding of current salon techniques for haircutting, haircolor, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills in these service categories.
  • Basic understanding of equipment and chemicals used for technical work.
  • Basic understanding of how to demonstrate, recommend, and sell professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and build clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
  • Ability to stand for long periods and perform the physical activities described in the working conditions.

Responsibilities

  • Deliver exceptional guest service and contribute to store goals for retail and service sales, guest loyalty, and retail shrink.
  • Support a mentor Stylist in sales and productivity goals through add-on recommendations; shampooing and treatments; blowouts and styling; global and retouch color applications; foil assistance; cleaning, sanitation, and organization; pre-booking; and retail recommendations.
  • After month three, perform hair services including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, and extensions, as well as makeup applications, brow services, and ear piercing where applicable.
  • Demonstrate products to guests to support sales and the guest service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, services, ingredients, and benefits during work time.
  • Maintain prompt and regular attendance.
  • Build guest relationships through consultations and appropriate retail and service recommendations.
  • Serve all guests, including walk-in guests, promptly and efficiently under a stylist’s mentorship.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to support collaborative guest service.
  • Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
  • Know and comply with company policies, procedures, and standards.
  • Follow safety, sanitation, infection-control, and state board procedures before, during, and after services.
  • Follow established service protocols and use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager and maintain guest-readiness.
  • Maintain cleanliness and operational standards in the salon and assigned store areas.
  • Attend mandatory trainings and meetings for professional development.
  • Follow the Ulta Beauty dress code and loss-prevention practices; protect company assets while providing guest service.
  • Complete other operational tasks as directed.

Benefits

  • Eligible full-time associates may receive paid time off, health, dental, vision, life, and disability benefits.
  • Eligible part-time associates may receive dental, vision, life, and disability benefits.
  • Eligible associates may earn overtime pay as required by applicable law and tips from service guests.
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