Assistant Stylist

Ulta Beauty, Inc.•Town of Amherst, NY

About The Position

The Assistant Stylist engages with guests, consults on hair care needs, and recommends products and services. This temporary position is intended to prepare talent for a stylist role. For the first three months, the Assistant Stylist is mentored by an Elite or Master Stylist and focuses on performance, guest service, operating procedures, and compliance. During months four through six, the Assistant Stylist continues assisting while beginning to serve guests independently. The role requires a passion for the beauty industry, exceptional guest service, and the aptitude and willingness to learn technical skills and product knowledge. The position supports salon services and store goals by assisting with haircare recommendations and services, maintaining salon and store standards, and providing a consistent guest experience. After month three, the Assistant Stylist performs a range of hair and beauty services. The role also involves collaborating with salon and retail colleagues, following safety and sanitation requirements, and attending training and meetings.

Requirements

  • Cosmetology license.
  • Basic understanding of salon techniques for haircutting, haircolor, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills in these categories.
  • Basic understanding of equipment and chemicals used for technical work.
  • Basic understanding of how to demonstrate, recommend, and sell professional haircare and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and develop clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

  • Deliver exceptional guest service and contribute to store goals for retail and service sales, guest loyalty, and retail shrink.
  • Support a mentor Stylist’s sales and productivity goals through add-on recommendations, shampooing and treatments, blowouts and styling, color applications, foil assistance, cleaning and organization, pre-booking, and retail recommendations.
  • After month three, perform hair and beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
  • Demonstrate products to guests and support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services, including their ingredients and benefits.
  • Maintain prompt and regular attendance.
  • Develop guest relationships through consultations and appropriate product and service recommendations.
  • Serve all guests, including walk-ins, in a timely and efficient manner under the mentorship of another stylist.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience and build professional relationships with peers and brand partners.
  • Share information about the guest loyalty program, including credit and the Ulta Beauty app.
  • Follow company policies, procedures, standards, service protocols, and state board guidelines.
  • Follow safety, sanitation, and infection control procedures before, during, and after services.
  • Use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager and maintain guest-readiness.
  • Maintain cleanliness and operational standards in assigned store areas.
  • Attend mandatory trainings and meetings, follow the dress code, protect company assets, and complete other operational tasks as directed.

Benefits

  • Eligible full-time associates may receive paid time off, health, dental, vision, life, and disability benefits.
  • Eligible part-time associates may receive dental, vision, life, and disability benefits.
  • Eligible associates may earn overtime pay as required by applicable law and tips paid by service guests.
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