Assistant Store Manager

TJX•Cranberry Township, PA
•Onsite

About The Position

The Assistant Store Manager supports store performance and operations while fostering an inclusive, supportive environment for Associates and customers. The role oversees key store functions, including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a focus on reducing shrink and damages. It involves recruiting, training, developing, and mentoring Associates; communicating and implementing store plans and company initiatives; contributing to succession planning; and coordinating loss prevention and operational programs. The position also works to improve store layout and efficiency and meet sales, expense, and customer service targets. This is a bonus- and overtime-eligible position at Marshalls Store 0869 in Cranberry Township, Pennsylvania. The starting pay range is $22.70 to $31.20 per hour, approximately $56,576.57 to $77,761.63 annually. Actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

  • At least 2 years of retail leadership experience as an Assistant Manager or Store Manager.
  • Demonstrated ability to lead, develop, and empower a large team.
  • Excellent organizational and communication skills.
  • Ability to influence others and provide effective feedback and mentorship.
  • Proficiency in store operations, customer service, merchandising, people management, health and safety, and loss prevention.
  • Strong follow-through skills to implement tasks and initiatives successfully.

Responsibilities

  • Support store sales results, manage expenses, and oversee store operations.
  • Oversee merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
  • Focus on minimizing shrink and damages.
  • Attract, recruit, train, and develop Associates.
  • Mentor and serve as a role model to create a supportive experience for Associates and customers.
  • Communicate and implement action plans for projects, targets, company initiatives, and store changes.
  • Provide input on succession planning to meet future needs.
  • Implement strategies to meet sales, expense, and customer service targets.
  • Coordinate loss prevention and operational programs.
  • Improve store layout and efficiency.

Benefits

  • Associate discount, including for eligible family members
  • 401(k) match
  • Medical, dental, and vision coverage
  • Health savings account (HSA)
  • Health care flexible spending account (FSA)
  • Life insurance
  • Short- and long-term disability
  • Paid holidays, vacation, sick, bereavement, and parental leave
  • Employee assistance program (EAP)
  • Incentive programs
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption and surrogacy assistance
  • Smoking cessation program
  • Child care and cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • Training and development programs
  • Global well-being programs focused on physical, financial, and emotional wellness
  • Career growth opportunities
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