Assistant Store Manager
Heyday Skincare Corporate•Bethesda, MD
About The Position
As Assistant Store Manager, you partner with the Store Manager to lead the team and drive shop profitability. You lead by example, teach and deliver best-in-class service to employees and Heyday clients, and maintain an organized, informed, and drama-free workplace that is ready for success. You empower the team with the tools, information, and confidence needed to provide every client with an exceptional Heyday experience.
Requirements
- Experience managing P&L and achieving financial performance targets across multiple health and wellness industry locations.
- Basic understanding of employment law, policies, processes, and programs.
- Proficiency in Microsoft Office and Google Workspace.
- Flexible schedule, including availability to work days, nights, weekends, and holidays, and travel as needed.
- Background in hospitality and client service.
Nice To Haves
- College degree preferred.
Responsibilities
- Help manage and develop 25+ team members, creating a culture of ownership and results.
- Provide high-level service and hospitality to all clients.
- Manage day-to-day tasks and operations.
- Build and foster relationships with employees and clients.
- Drive revenue through scheduling optimization and shop utilization.
- Assist in developing business plans to achieve shop forecasts and goals.
- Partner with Marketing to develop new client acquisition and retention plans.
- Help manage the shop’s P&L to increase revenue and manage expenses.
Benefits
- Competitive hourly wage
- Product, membership, and package commission
- Discounted facials
- Friends & Family discount on services
- 35% product discount
- Paid sick time
- Medical, dental, and vision benefits
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
