Assistant Store Manager

Break Time•Lexington, MO

About The Position

Break Time Assistant Managers assist with the management and operation of a convenience store. They help manage the location in the Store Manager’s absence, coach and mentor team members, and support store finances and expense control. The role includes customer service, store operations, merchandising, shift supervision, communication, financial controls, teamwork, and use of store technology. Employees are expected to follow company and position-specific policies and procedures and may be assigned other duties.

Requirements

Be at least 18 years of age.
Be available to work and/or support all shifts, including weekends and holidays.
Have a valid driver’s license, vehicle insurance, and adequate transportation to and from the bank; the vehicle must be locked and secured when transporting deposits.
Have strong customer service skills.
Thrive in a fast-paced environment.
Work effectively independently and in leading a team.
Perform assigned duties accurately and with minimal supervision.
Perform mathematical calculations to make change, complete shift reports, and account for products during vendor check-in.
Learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery.
Move and position products in a cooler with temperatures as low as 30 degrees for up to one hour, and in a freezer with temperatures as low as 0 degrees.
Move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 50 pounds.
Remain standing for up to nine hours per shift.
Occasionally ascend and descend ladders to handle inventory or products.
Visually observe and inspect items and the work environment for job responsibilities and safety concerns.
Speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
Meet company requirements, including successfully passing a pre-employment background check and drug test.
Be legally authorized to work in the United States.

Nice To Haves

Prior management or leadership experience.
High school diploma or GED equivalent.
Experience in retail sales.

Responsibilities

Provide excellent, fast, and friendly customer service; greet and thank customers, support peak hours, handle complaints courteously, and conduct accurate transactions.
Assist with daily store operations, including reporting, banking, inventory, bookkeeping, fuel management, facility and equipment maintenance, cleanliness, opening and closing, and food programs and safety.
Assist with marketing and merchandising, including pricing, promotions, sales, suggestive selling, vendor check-in, and keeping merchandise stocked, clean, fronted, and faced.
Assist with general store operations and supervise shifts in the Store Manager’s absence.
Provide input for performance evaluations and disciplinary action as needed, and help train new employees on company policies and procedures.
Maintain timely, professional communication with customers, vendors, coworkers, and management.
Understand store finances and profitability; control merchandise and cash shortages and other expenses; prepare for and participate in inventory audits; perform loss-control functions; and help meet or exceed sales and controllable-expense goals.
Assist with recruiting, training, coaching, and developing associates; set a professional example, promote a positive work culture and teamwork, and lead the team in following applicable regulations.
Use store technology, including point-of-sale systems, desktop and laptop computers, and handheld devices.
Perform mathematical calculations for making change, completing shift reports, and counting products.