Assistant Store Manager

Saatva • Pittsburgh, PA

1d • Onsite

About The Position

Saatva is seeking an Assistant Manager for one of its Viewing Rooms. The role supports the Viewing Room Manager in achieving sales goals and helps deliver an immersive, elevated shopping experience featuring Saatva mattresses and bedding. The Assistant Manager provides sophisticated customer service, develops expert product knowledge, builds customer relationships, and helps the team create a first-class experience.

The position also contributes to team culture through mentorship and team building, assists with management tasks, and uses computer skills and related software to improve productivity. The Assistant Manager helps maintain a clean, safe, organized, and healthy work environment and coordinates scheduling with the Manager’s days off. The role requires availability for a retail schedule, including weekends and sale holidays.

Requirements

• At least 2 years of customer-facing experience, ideally with luxury products.
• Excellent coaching and mentoring skills.
• Strong communication abilities and a dynamic, articulate, and approachable personality.
• Passion for high-quality products and commitment to exceptional customer service.
• Strong leadership qualities, including the ability to lead by example and motivate a team.
• Comfort working in a fast-paced, dynamic environment and adapting to changing priorities.
• Availability to work a retail schedule, including weekends and sale holidays.

Nice To Haves

• Preferred experience as an Assistant Store Manager or in a similar management role.

Responsibilities

• Collaborate with the Viewing Room Manager to meet and exceed sales goals.
• Foster a positive company culture through team building and mentorship.
• Maintain an organized, multitasking-oriented approach to daily responsibilities.
• Build rapport with customers and provide an exceptional, informed shopping experience.
• Assist with management tasks to keep the team focused on delivering a first-class experience.
• Use computer skills and related software to enhance productivity and efficiency.
• Uphold a clean, safe, and healthy work environment that reflects Saatva’s dedication to quality.
• Align scheduling with the Manager’s days off to optimize team operations and efficiency.

Benefits

• Competitive pay.
• Medical, dental, and vision insurance options.
• Paid vacation time.
• Bonus opportunities.
• 401(k) employer match.
• FSA, HSA, and commuter benefits.
• Employee referral bonus program.
• Discounts on employee purchases and friends-and-family products.
• A supportive and dynamic team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed