Assistant Store Manager

Carter's • Humble, TX

7d

About The Position

As an Assistant Store Manager at Carter’s, you will represent the brand to growing families, helping customers find products for milestones throughout their parenting journey. You will foster a welcoming and inclusive environment, support and develop the store team, and help ensure customers receive knowledgeable, consistent service. You will partner with the Store Manager to oversee store operations, merchandising, workforce management, and business results. The role requires the ability to work a schedule that may include days, nights, weekends, and holidays, including at least two closing shifts per week.

Requirements

• At least 1 year of retail or related management experience.
• High school diploma or GED.
• Positive, solutions-oriented mindset.
• Effective and professional verbal and written communication skills.
• Demonstrated leadership, supervisory, and customer engagement skills.
• Proficiency with computer and technology tools, including Outlook, Excel, and web navigation.
• Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled, with at least two closing shifts per week.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers and assist them with product styles, features, and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and the omnichannel experience while coaching others.
• Analyze business performance and take action to improve results by communicating and driving KPIs with the team.
• Build customer loyalty through company-sponsored programs, including credit.
• Participate in recruiting, hiring, training, and developing the store team with the Store Manager.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report task completion and financial results using company tools.
• Partner with the Store Manager on merchandising standards, promotional planning, markdown execution, and product placement.
• Reduce loss through customer service, education, and operational controls.

Benefits

• Health benefits
• Mental health benefits
• 30% discount on Carter’s brands
• Referral bonuses
• Tuition-free GED or bachelor’s degree program, or English as a second language learning, through the Advance You Program
• Paid time off
• Paid holidays
• Parental leave
• Adoption assistance
• Charitable matching gifts
• Professional and personal development programs
• Schedules designed to support work-life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED