Assistant Store Manager - Douglasville, Douglasville, GA

DTLR, Inc.•Douglasville, GA

2d•Onsite

About The Position

The Assistant Store Manager assists the Store Manager in overseeing daily retail store operations to support maximum sales and profitability. The role focuses on merchandising execution, expense and inventory management, staff training and development, human resources activities, and outstanding customer service. The Assistant Store Manager supports store staffing and performance, operational compliance, safety, business standards, and execution of company policies. The position may require working in multiple stores within the assigned district and has a standard work week not to exceed 40 hours, with a flexible schedule that includes days, nights, weekends, and holidays.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
Strong interpersonal skills and demonstrated poise, tact, and diplomacy in sensitive and confidential situations.
Ability to think strategically and plan and organize effectively.
Professionalism in all situations.
Proficient analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
Results-driven, with critical and creative thinking, project management, time management, analytical, and organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, prioritize effectively, and respond proactively to changing demands from multiple sources.
Ability to execute directives with precision and consistency.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
Reliable transportation.
Willingness to travel by car, plane, or train.

Responsibilities

Oversee the quality and performance of retail store staff.
Ensure compliance with company policies and procedures.
Model effective leadership to gain commitment to store goals and training standards.
Assist with recruiting, selecting, training, and developing store personnel.
Assist the Store Manager with annual performance evaluations and provide feedback.
Assist with expense management and develop strategies to keep store performance in line with budget.
Help monitor and identify loss or inventory inconsistencies and support achievement of shrink goals at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Uphold customer service standards by providing a friendly environment and ensuring outstanding service.
Assist in completing accurate, regular merchandise inventory counts.
Perform other duties as assigned.