Assistant Manager - Douglasville, GA

Tidal Wave Auto Spa•Douglasville, GA

About The Position

The Assistant Manager shares and assists with the responsibilities of the site’s facility and operations. The role helps achieve established volume, revenue, and profitability goals through a self-disciplined, results-oriented approach. Assistant Managers lead by example on the front line, working alongside the team, and contribute to a teamwork- and fun-focused culture. The position offers professional development and a career path to higher-level management roles. This role combines administrative work with hands-on operations in a fast-paced outdoor environment. It includes assisting with team leadership, guest service, employee training, facility upkeep, and equipment checks. Work may occur outside normal business hours, including evenings and weekends, based on company needs. Occasional driving for company business may also be required.

Requirements

  • At least 2 years of leadership experience.
  • Quick problem-solving and decision-making skills.
  • Ability to stand, walk, and move continuously for extended periods, up to 8–10 hours per shift.
  • Ability to perform frequent bending, kneeling, reaching, stooping, climbing, and crouching.
  • Ability to regularly lift, carry, push, or pull up to 50 pounds, and occasionally more with assistance.
  • Manual dexterity and hand-eye coordination to operate car wash equipment, hoses, and controls.
  • Visual acuity to monitor vehicle condition, equipment function, and safety compliance.
  • Comfort working in varying outdoor weather conditions, including heat, cold, humidity, and rain.
  • Ability to work around water, cleaning chemicals, noise, and moving mechanical equipment.
  • Ability to communicate clearly and respond quickly to safety or operational concerns in a noisy environment.
  • Ability to perform duties safely and effectively in a fast-paced, team-oriented setting.
  • A valid driver's license and compliance with company driving standards are required if driving for company business.
  • Drug screen and background check required per state guidelines.

Nice To Haves

  • Mechanical inclination and experience preferred.
  • Restaurant management experience is ideal; related skill sets are described as easily transferable.

Responsibilities

  • Assist in leading a team of 10–15 employees and foster a culture emphasizing teamwork and fun.
  • Help provide an exceptional guest experience through quality, friendly service.
  • Assist with limited administrative work and quick equipment checks.
  • Assist with training and developing employees in every position.
  • Maintain a clean and organized facility, landscaping, and equipment rooms.
  • Work alongside the team in a fast-paced, structured environment.
  • Work outside normal business hours, including evenings and weekends, based on company needs.
  • Occasionally drive for company business using a company, rental, or personal vehicle, as required.

Benefits

  • Competitive hourly pay with the opportunity to earn weekly commission.
  • Flexible scheduling designed to support work-life balance, with 35–45 hours per week.
  • Opportunities for growth and development within Tidal Wave.
  • PTO based on the company’s PTO policy.
  • Eligibility for health, dental, and vision coverage, subject to a 30-day waiting period.
  • Eligibility for a 401(k), subject to plan terms.
  • Eligibility for life insurance, short- and long-term disability, hospital indemnity, critical illness, and accidental coverage, subject to a 90-day waiting period.
  • Company-paid holidays.
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