Store Manager In Douglasville Ga

Dollar General•Douglasville, GA
•Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing all store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee hiring, training, performance, and compliance; store operations and inventory; cash and facility controls; customer service; and the cleanliness and safety of the store. The manager is also responsible for opening and closing the store, completing required paperwork, and ensuring employees follow company policies and procedures.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety-control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle situations with limited standardization.
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.
  • Frequent walking and standing; frequent bending, stooping, and kneeling to operate checkout, stock merchandise, and unload trucks.
  • Frequent handling of merchandise and equipment, including hand-held scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats.
  • Frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds; occasional ladder climbing.
  • Regularly drive or provide own transportation for bank deposits and occasionally to management meetings and other stores.
  • Occasional exposure to outdoor weather conditions.

Nice To Haves

  • Bilingual Spanish ability may be preferred at certain store locations.
  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, hire, train, and retain qualified employees in accordance with labor laws and company policies; ensure appropriate staffing.
  • Conduct performance evaluations, address performance gaps through solutions or counseling, and make recommendations about employee pay and advancement; termination may be included when appropriate.
  • Communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and policies.
  • Ensure the store is opened and closed effectively each day; personally open at least twice per week and personally close at least twice per week.
  • Review operating statements and identify business trends, including sales, profitability, and inventory turn, as well as expense-control opportunities, potential shrink, and errors.
  • Manage ordering and inventory to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Oversee efficient merchandise staging, stocking, and storage according to company work processes.
  • Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized, safe, and secure working and shopping environment; ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures in the Standard Operating Procedures manual, Employee Handbook, and company communications, and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Make bank deposits using own transportation; occasionally travel to management meetings and other Dollar General stores.
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