Assistant Store Manager

Niemann Foods•Watertown, WI
•Onsite

About The Position

The Assistant Store Manager works to assist the Pet Supply Plus Store Director in establishing and maintaining superior customer service and accountability for the operation of the store. This role ensures maximum sales and profitability through merchandising, inventory, expense control, Human Resources Management, and managing operating costs and shrinkage.

Requirements

  • High school diploma or general education degree (GED)
  • Possess product knowledge of pets and pet related products
  • 1 to 3 months related experience and/or training
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
  • Ability to write reports, business correspondence, and procedure manuals
  • Ability to present information and respond to questions from groups of customers or associates
  • Basic math concepts (addition, subtraction, division, multiplication, percentages, distribution, penetration, gross profit, and sales per associate hour)

Nice To Haves

  • Knowledge of retail computer systems, Word and Excel

Responsibilities

  • Drives store sales by ensuring that all customers are acknowledged, customer projects needs are met, and concerns are resolved quickly
  • Controls shrink, expenses and labor
  • Ensures appropriate merchandise stock levels, merchandise adjacencies and presentations
  • Evaluates and reacts to performance issues
  • Assists Store Director to train and develop store team
  • Processes information and merchandise through computer system and POS register system
  • Operates and uses all equipment necessary to run the store
  • Works various hours/days to oversee store operations
  • Ensures compliance with all laws, policies and procedures
  • Follows all PSP programs/promotions
  • Assists with general care of animals
  • Acts as Niemann Foods representative within the store and community
  • Enforces safety policies and procedures; is a safety role model
  • Manages 3-4 Associates in the store
  • Provides direction, coordination, and evaluation of the store and Associates
  • Trains and develop Associates
  • Plan, assign, and direct work
  • Reward and discipline Associates
  • Address complaints and resolves problems

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts (Medical and Dependent Care)
  • Life Insurance
  • Voluntary Benefits
  • Paid Time Off
  • Retirement Plans
  • Employee Assistance Program
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