Assistant Store Manager
About The Position
The Assistant Store Manager assists the Store Manager with daily operations of a retail store or outlet. The role uses critical thinking, interpersonal skills, active listening, and management abilities to meet sales expectations and provide customer-focused service. The Assistant Store Manager oversees personnel and helps ensure efficient store operations while developing leadership skills and building a retail career that supports the community. The position provides leadership and direction to staff, program participants, donors, and customers to achieve production and quality goals, meet sales expectations, and operate the store efficiently. It also requires following organizational policies and procedures so retail operations maintain a positive internal and external appearance. The role requires strong communication, organizational, management, problem-solving, attention-to-detail, and customer-service skills. The external hiring range is $18.08–$19.16 per hour. The schedule varies and requires availability for evenings, weekends, and holidays as needed. Local travel may be required.
Requirements
- High school diploma or equivalent.
- At least 1 year of management experience for external candidates.
- For internal candidates: high school diploma or equivalent and at least 6 months of experience in the Goodwill Team Leader role.
- Submit and provide current, valid Child Abuse Clearance, FBI Fingerprints Clearance, National Background Search, and PATCH clearances upon hire and before the first day of employment.
- Availability to work evenings, weekends, and holidays as required.
- Excellent oral and written communication, organizational, management, and problem-solving skills, with attention to detail and customer service.
Responsibilities
- Assist the Store Manager with the daily operations of the retail store or outlet.
- Provide leadership and direction to staff, program participants, donors, and customers.
- Help achieve production and quality goals and meet sales expectations.
- Help ensure the store or outlet operates efficiently.
- Follow organizational policies and procedures so retail operations maintain a positive internal and external appearance.
- Provide customer-focused service.
Benefits
- The organization offers career opportunities in retail, human services, and administrative fields.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
