Assistant Store Manager

Robinson Township • Robinson Twp, PA

2d

About The Position

The Assistant Store Manager assists the Store Manager with the daily operations of a retail store or outlet. The role uses critical thinking, interpersonal skills, active listening, and management abilities to meet sales expectations and provide customer-focused service. The Assistant Store Manager oversees personnel and helps ensure efficient store operations while developing leadership skills and building a career in retail.

The role provides leadership and direction to staff, program participants, donors, and customers to meet production and quality goals, achieve sales expectations, and maintain efficient operations. It also requires following organizational policies and procedures so that retail operations reflect a positive internal and external appearance. The position pays an external hiring range of $18.08–$19.16 per hour. Schedules vary and may require evenings, weekends, and holidays. Local travel may be required.

Requirements

• High school diploma or equivalent.
• At least 1 year of management experience. Internal candidates may qualify with a high school diploma or equivalent and 6 months of experience in the Goodwill Team Leader role.
• Valid driver's license, active insurance policy, and reliable transportation for local travel.
• Complete background checks assigned by Goodwill SWPA, including a National Criminal Background check, before the first day of employment.
• Provide current, valid Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH before the first day of employment.
• Excellent oral and written communication, organizational, management, and problem-solving skills.
• Demonstrated attention to detail and customer service.

Responsibilities

• Assist the Store Manager with daily retail store or outlet operations.
• Provide leadership and direction to staff, program participants, donors, and customers.
• Help achieve production and quality goals and meet sales expectations.
• Help ensure the store or outlet operates efficiently.
• Follow organizational policies and procedures for retail staff.
• Help maintain a positive internal and external appearance for retail operations.
• Deliver customer-focused service.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED