Assistant Store Manager

Carters Inc. • Lakewood, CO

3d • $20 - $26

About The Position

As an Assistant Store Manager at Carter’s, you will help lead the store and serve as a welcoming first point of contact for families shopping for babies and young children. You will support an inclusive environment for customers and employees, share product information, deliver customer service across channels, and help the team meet business goals. Working with the Store Manager, you will contribute to staffing, team development, merchandising, operational controls, and financial results.

Requirements

• Minimum of 1 year of retail or related management experience.
• High school diploma or GED.
• Effective and professional verbal and written communication skills.
• Demonstrated leadership, supervisory, and customer engagement skills.
• Proficient computer and technology skills, including Outlook, Excel, and web navigation.
• Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability may include days, nights, weekends, and holidays as scheduled, with at least two closing shifts per week.

Nice To Haves

• A positive and solutions-oriented mindset.

Responsibilities

• Execute workforce management to maintain a genuine customer focus on the sales floor.
• Welcome customers and assist them with product styles, features, and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and the omnichannel experience while coaching others.
• Analyze business performance and communicate and drive Key Performance Indicators (KPIs) with the team.
• Build customer loyalty through company-sponsored programs, including credit.
• Assist the Store Manager with recruiting, hiring, training, and developing the store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report task completion and financial results using company tools.
• Partner with the Store Manager on merchandising standards, promotional planning, markdown execution, and product placement.
• Help reduce loss through customer service, education, and operational controls.

Benefits

• Health benefits.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Tuition-free GED or bachelor’s degree through the Advance You program, or the opportunity to learn English as a second language.
• Paid time off and holidays.
• Parental leave.
• Adoption assistance.
• Charitable matching gifts.
• Professional and personal development and career growth programs.
• Schedules designed to support work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED