Assistant Store Manager

Theisen's Home Farm Auto•Sparta, WI

3d•Onsite

About The Position

The Assistant Store Manager assists the Store Manager in operating a store that emphasizes customer service, maintains associate morale, provides training, and maximizes sales and profits. The role supports store operations, customer and associate service, merchandising, staffing, training, administration, inventory, and community involvement. The position normally works inside the store, though some work may take place outdoors in a range of temperatures. The environment is fast-paced, with regular deadlines and sales expectations, and may involve noise, vibrations, workplace hazards, and exposure to dust, fumes, odors, or poor ventilation. Protective devices may be required depending on the task.

Requirements

At least 2 years of retail or managerial experience.
Complete the National Retail Hardware Association test satisfactorily within three months of starting.
Hold a valid driver's license and have a clean driving record.
Be proficient in Word, Excel, Outlook, and PowerPoint, and have knowledge of spreadsheet analysis.
Demonstrate integrity and business ethics when handling sensitive and confidential information.
Have excellent written and verbal communication skills and the ability to express ideas or instructions effectively.
Be able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Be able to perform forecasting, marketing, and analysis.
Be able to write routine reports and correspondence and speak effectively before individuals or groups.
Be able to calculate figures and amounts, including discounts, percentages, and volume.
Have sufficient bookkeeping and accounting knowledge to maintain basic store records accurately.
Be able to apply common-sense understanding to instructions provided in written, oral, or diagram form.
Have strong organizational skills and the ability to plan, prioritize, and organize a varied workload with multiple priorities.
Work well under pressure, pay attention to detail, and adapt to new priorities.
Have good decision-making and problem-solving skills and make logical, fact-based decisions.
Be able to assign and evaluate work; coach, mentor, delegate, plan, keep records, report, supervise, and train.
Have a positive attitude, good listening skills, and an outgoing personality.
Be able to meet attendance standards and work required shifts, including nights and weekends.
Meet the physical demands of the role, including frequent lifting up to 25 pounds, walking, standing, bending, reaching, dexterity, and light grasping; occasional lifting up to and over 50 pounds, stair climbing, squatting, and firm grasping; and the ability to talk and hear.
Have vision adequate to perform the job responsibilities efficiently and manual dexterity to operate a computer, cash register, and/or RF device.

Nice To Haves

Bachelor’s degree in a business-related field preferred.
Some knowledge of construction, maintenance, electrical work, repair, plumbing, forklift operations, and pallet jack operations is helpful but not required.

Responsibilities

Interact with, assist, and promptly attend to customers and associates throughout the store.
Assist the Store Manager in maintaining the cleanliness and appearance of the store.
Perform tasks normally required of associates in any classification when needed, including driving a forklift, load outs, changing tires, and operating cash registers.
Conduct daily store walks to ensure all areas meet company standards and assign duties.
Address areas that do not meet company standards in a timely manner and follow through on priorities.
Observe customer needs through merchandising, stock levels, prompt service, refunds, and sales.
Help maintain merchandising, including endcaps, displays, signing, facing, and cross-merchandising.
Train associates as needed and help maintain a knowledgeable associate base.
Assist in supervising store personnel and notify the manager of problems arising in daily store operations.
Assist the manager with staffing needs, follow hiring procedures, and maintain consistent disciplinary action as directed by the manager.
Participate in Ad Set and its maintenance.
Learn manager responsibilities, including operations, scheduling, training, and personnel issues.
Handle inventory and order verification and oversee bank deposits when the manager is unavailable.
Perform administrative functions and open and close the store as needed.
Participate in the community served by the store and encourage others to get involved in nonprofit organizations.
Perform other duties as requested by management.