Assistant Store Manager

GOODWILL OF WESTERN & NORTHERN CONNECTICUT•Brookfield, CT

14d•Onsite

About The Position

The Assistant Store Manager operates a retail store location within the agency’s established policies to achieve budgeted revenue and expenses, and runs the store in the Store Manager’s absence. The role supports Goodwill of Western and Northern Connecticut’s mission by managing retail operations that also support programs helping people obtain meaningful employment and improve their quality of life. The position works in the retail selling area, stockroom, processing area, and adjacent parking area. It involves considerable walking, standing, reaching, and lifting and carrying, as well as exposure to inclement weather. Physical stamina is required, including the ability to stand, walk, bend, and reach, and to lift more than 40 pounds. Day, evening, and weekend shifts may be required, along with willingness to travel and/or relocate.

Requirements

High school graduation or equivalent.
Two years of experience in a management or supervisory capacity, or equivalent.
Ability to supervise and train employees in shipping and receiving, stock duties, merchandising, cashiering, and retail customer service.
Availability to work day, evening, and weekend shifts as necessary.
Willingness to travel and/or relocate.
Physical stamina to stand, walk, bend, and reach.
Ability to lift over 40 pounds.

Nice To Haves

Courses in business and marketing.

Responsibilities

Operate a retail store within agency policies to achieve budgeted revenue and expenses.
Run the store in the Store Manager’s absence.
Recruit and train retail employees and material processors in retail operating procedures.
Recommend and/or administer employee discipline as required.
Schedule employees to support customer service, merchandise display, store security, and expense control.
Order merchandise to stock the store and achieve budget.
Maintain sales data and bank deposit records.
Enforce sales and employee policies and procedures.
Assist donors with donations and provide receipts.
Maintain store premises and grounds in accordance with agency safety and housekeeping practices.
Supervise and train employees in backroom processing and quality control procedures.
Plan attractive merchandise displays that effectively use the sales area.
Attend marketing sales meetings.
Schedule store employee meetings as necessary.
Perform other duties as assigned.

Benefits

Health, dental, and vision benefits (employee-paid).
Long- and short-term disability and life insurance (Goodwill-paid).
Benefits available on the first day of the month following 60 days of employment.
Two weeks of vacation, four personal days, and seven sick days for employees working more than 20 hours a week.
Up to $3,000 in qualified tuition reimbursement.
Nine paid holidays, based on standard weekly hours.
403(b) retirement savings plan with employer match.
50% employee discount.
Anniversary recognition program, including $50 in Swag Store credit at one year and increasing financial awards every five years.
$200 referral program for each referred candidate hired; available only to full-time team members.