Assistant Store Manager - Ellenwood, Ellenwood, GA

DTLR, Inc.•Ellenwood, GA

About The Position

The Assistant Store Manager assists the Store Manager in overseeing daily retail store operations to support sales and profitability. The role includes merchandising execution, expense and inventory management, training and developing the store team, human resources support, and delivering outstanding customer service. The position is responsible for store staff performance and policy compliance, and supports operational, safety, and business standards. The standard work week does not exceed 40 hours. A flexible schedule is required, including days, nights, weekends, and holidays, and the employee must be willing to work in multiple stores within the assigned district.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent English communication skills for working with management, associates, and customers.
Strong interpersonal skills, including poise, tact, and diplomacy in sensitive or confidential situations.
Ability to think strategically and plan and organize effectively.
Professionalism in all situations.
Proficient analytical ability to gather and summarize data, solve administrative problems, and prioritize work.
Results-driven, with critical and creative thinking skills; project management, time management, analytical, and organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
Ability to execute directives precisely and consistently.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
Reliable transportation.
Willingness to travel by car, plane, or train.

Responsibilities

Support the quality and performance of retail store staff.
Ensure compliance with company policies and procedures.
Model effective leadership to build commitment to store goals and training standards.
Assist with recruiting, selecting, training, and developing store personnel.
Assist the Store Manager with annual employee performance evaluations and provide feedback.
Assist with expense management and develop strategies to help stores meet budget expectations.
Help monitor and identify loss or inventory inconsistencies and support achieving shrink goals at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Support training employees in suggested selling and merchandising techniques.
Uphold customer service standards and provide a friendly environment for customers.
Assist with completing accurate, regular merchandise inventory counts.
Perform other assigned duties.