Assistant Store Manager

AT&T • Greenfield, WI

4d • Onsite

About The Position

The Assistant Store Manager partners with a store manager to oversee the daily operations of an AT&T retail store. The role supports merchandising and product launches, helps meet and exceed sales objectives, and ensures customers receive an extraordinary experience with AT&T products and services. The Assistant Store Manager also conducts outreach and promotional activities, including off-site events as needed, and coaches retail sales consultants to help them meet sales and service goals. AT&T provides paid training to support leadership development.

Requirements

• Excellent communication and leadership skills.
• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience.
• Well-developed planning, analytical, and problem-solving skills.
• Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
• Ability to collaborate with key stakeholders on initiatives beyond store walls.
• Strategic perspective and the ability to champion change.
• Ability to inspire a team through high performance, collaboration, and teamwork.
• Ability to use professional expertise to solve problems and analyze issues, take initiative, and create results.

Responsibilities

• Partner with the store manager to oversee all aspects of daily store operations.
• Assist with merchandising and product launches.
• Help meet and exceed sales objectives while ensuring an extraordinary customer experience.
• Conduct outreach and promotional activities, including off-site events as needed.
• Coach and develop retail sales consultants to help them meet sales and service goals.
• Champion change and inspire the team through high performance, collaboration, and teamwork.
• Use professional expertise to solve problems and analyze issues; take initiative and strive to create results.
• Collaborate with key stakeholders on initiatives beyond store walls.

Benefits

• Medical, dental, and vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays
• Paid parental leave
• Paid caregiver leave
• Additional sick leave may be available, subject to applicable conditions
• Adoption reimbursement
• Short- and long-term disability benefits
• Life and accidental death insurance
• Supplemental critical illness, accident, hospital indemnity, and group legal programs
• Employee Assistance Programs (EAP)
• Employee wellness programs
• Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone services

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed