Assistant Store Manager - Plaza on Blvd, Jennings, MO

DTLR, Inc.•Jennings, MO

About The Position

The Assistant Store Manager assists the Store Manager in upholding the daily operations of a retail store and ensuring maximum sales and profitability. The role supports merchandising execution, expense and inventory management, training and development of the store team, human resources management, and outstanding customer service. The position requires working across multiple stores in the assigned district and a flexible schedule that may include days, nights, weekends, and holidays. The standard work week must not exceed 40 hours.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent command of English for communication with management, associates, and customers.
Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive and confidential situations.
Ability to think strategically and plan and organize effectively.
Professionalism in all situations.
Proficient analytical ability to gather and summarize data, solve administrative problems, and prioritize work.
Results-driven critical and creative thinking, project management, time management, analytical, and organizational skills.
Ability to exercise discretion, confidentiality, and independent judgment with compassion and diplomacy.
Ability to plan, organize, multitask, and prioritize effectively while responding to changing demands from multiple sources.
Ability to execute directives with precision and consistency.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Reliable transportation.
Willingness to travel by car, plane, or train.

Responsibilities

Oversee the quality and performance of retail store staff.
Ensure compliance with company policies and procedures.
Model effective leadership to gain commitment to store goals and training standards.
Assist with recruiting, selecting, training, and developing store personnel.
Assist the Store Manager with annual employee performance evaluations and provide feedback.
Assist with expense management and develop strategies to help stores meet budget expectations.
Help monitor and identify loss or inventory inconsistencies so the store meets shrink goals at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Uphold customer service standards by providing a friendly environment and outstanding service.
Assist with accurate and regular merchandise inventory counts.
Perform other duties as assigned.