Assistant Store Manager - Grand Blvd, St. Louis, MO

DTLR, Inc.•St. Louis, MO

About The Position

The Assistant Store Manager assists the Store Manager in overseeing daily retail store operations and supporting maximum sales and profitability. The role focuses on merchandising execution, expense and inventory management, team training and development, human resources management, and outstanding customer service. The Assistant Store Manager is responsible for the quality and performance of store staff, helps maintain compliance with company policies and operating standards, and supports the store in meeting its goals and budget. The position requires a flexible schedule that may include days, nights, weekends, and holidays. The standard work week may not exceed 40 hours. The employee may work in multiple stores within the assigned district and must be able to travel by car, plane, or train. The role involves standing for extended periods and lifting, carrying, pushing, or pulling up to 50 pounds.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive and confidential situations.
Ability to think strategically and plan and organize effectively.
Professionalism in all situations.
Analytical ability to gather and summarize report data, solve administrative problems, and prioritize work.
Results-driven approach with critical and creative thinking skills.
Project management, time management, analytical, and organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
Ability to execute directives precisely and consistently.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Reliable transportation.
Willingness to travel by car, plane, or train.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.

Responsibilities

Oversee the overall quality and performance of retail store staff.
Ensure compliance with company policies and procedures.
Model effective leadership to gain commitment to store goals and training standards.
Assist with recruiting, selecting, training, and developing store personnel.
Assist the Store Manager and provide feedback on annual performance evaluations for store employees.
Assist with expense management and develop strategies to keep store performance aligned with the budget.
Help monitor and identify loss or inventory inconsistencies so the store can meet or exceed company shrink goals.
Monitor and control operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Uphold customer service standards and provide customers with a friendly environment and outstanding service.
Assist with accurate, regular merchandise inventory counts.
Perform other assigned duties.