Store Director (Store Manager) - St. Louis, MO

Target•Fenton, MO
•$106,000 - $212,000•Onsite

About The Position

The Store Director leads a Target store team to deliver a guest-first experience and profitable growth. The role manages a large team of hourly team members and leaders, develops leaders and talent across departments, and drives sales, operational performance, and total-store business priorities. The Store Director uses financial, operational, safety, food-safety, team, and guest information to make decisions; manages payroll and staffing; builds store-specific plans; and responds to market competition and guest feedback. The role fosters an inclusive, engaged, and accountable culture through recruiting, onboarding, training, performance management, and career development. It oversees scheduling to meet business and guest needs while considering team-member availability, and leads leaders in providing welcoming assistance to guests and promoting Target’s shopping services and offerings. The Store Director owns store efficiency, safety, security, compliance, and sales growth. Responsibilities include identifying operational opportunities and hazards, establishing routines and action plans, maintaining merchandise protection practices, responding to incidents and emergencies, and building relationships with the local community. The position requires a flexible schedule and work across varying conditions and physical demands.

Requirements

  • Four-year degree or equivalent experience.
  • Strong interpersonal and communication skills.
  • Team leadership and engagement skills.
  • Strong cognitive skills, including problem analysis, decision-making, and financial and quantitative analysis.
  • Ability to manage conflict and hold others accountable.
  • Ability to relate to and interact with all levels of the organization.
  • Welcoming and helpful attitude.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Ability to access all areas of the building to respond to guest or team-member issues.
  • Ability to interpret instructions, reports, and information.
  • Ability to accurately handle cash register operations as needed.
  • Ability to climb ladders as needed.
  • Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving up to 44 pounds without assistance.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive Up and carryout.
  • Ability to remain mobile for the duration of a scheduled shift, which may vary in length.
  • Flexible work schedule, including nights, weekends, and holidays, and reliable, prompt attendance.

Responsibilities

  • Cultivate a guest-centric, engaged team and develop leaders through onboarding, training, coaching, and growth opportunities.
  • Set clear expectations, manage performance, hold team members accountable, and address workplace issues promptly.
  • Partner with HR on equitable talent strategies and career progression.
  • Recruit, hire, and retain team members with relevant area-specific knowledge and expertise.
  • Oversee team scheduling and leadership schedules to meet business and guest needs, while considering team-member availability and desired hours.
  • Promote inclusivity and create respectful, equitable experiences.
  • Model welcoming guest service and help guests resolve their needs.
  • Promote Target services and offerings, including the Target App, Target Circle Card, Target Circle, Drive Up, Order Pickup, and Circle 360 same-day delivery.
  • Own the store’s business performance by driving efficiency, sales growth, and profitability.
  • Use financial, operational, safety, food-safety, team, and guest reports to assess performance and make business decisions.
  • Manage payroll, leadership headcount, and hourly overtime in line with guidance and business needs.
  • Assess competition and use guest insights and feedback to strengthen the store’s position as a shopping destination.
  • Build relationships with the store’s community and leverage field support partners to address needs and improve operations.
  • Set team priorities and lead execution of operational best practices and action plans.
  • Own store safety performance by modeling safe behaviors, correcting hazards, assisting with incident response, and validating investigations and solutions.
  • Maintain an in-store security culture and ensure merchandise protection strategies are executed according to best practices.
  • As a key carrier, follow safe and secure processes and address store emergency and compliance needs.
  • Model ethical conduct, safety, food safety, and compliance, and hold the team accountable to the same standards.

Benefits

  • Eligible team members and their dependents may receive comprehensive medical, vision, dental, and life insurance benefits.
  • 401(k)
  • Employee discount
  • Short-term disability
  • Long-term disability
  • Paid sick leave
  • Paid national holidays
  • Paid vacation
  • Financial, education, and well-being benefits and programs
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