About The Position

The Full-Time Sales Associate assists the store management team with daily store operations, including customer service, sales, merchandising, and other duties assigned by management. The role is expected to be performed professionally, courteously, reliably, and with a focus on results. Associates help customers identify and select appropriate products, maintain a positive sales environment, support store standards, and assist with operational compliance and loss prevention. The standard work week is 35 to 40 hours. The position requires open availability and flexibility to meet customer and business needs, and may involve working in multiple stores within the assigned district. Employees must be able to work in a fast-paced environment and have reliable transportation.

Requirements

  • Previous retail or customer-service work experience is preferred but not required.
  • High school diploma or equivalent is preferred.
  • Excellent command of English to communicate effectively with management, customers, and coworkers.
  • Demonstrated leadership and ability to work with minimal supervision, including taking charge of the store when necessary.
  • Open availability and flexibility to meet customer demand and business needs.
  • Basic fashion and style-trend knowledge and interest in working with customers in a retail setting.
  • Proven ability to build and work as part of a team, handle responsibility, and understand the needs of the street-lifestyle customer.
  • Willingness to work in multiple stores in the assigned district.
  • Reliable transportation.
  • Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
  • Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.

Nice To Haves

  • Previous retail or customer-service work experience.
  • High school diploma or equivalent.

Responsibilities

  • Build customer relationships by providing professional, courteous, attentive, honest, and responsive service.
  • Identify customer needs and provide knowledgeable assistance in selecting products.
  • Use basic fashion and trend knowledge to recommend suitable merchandise and build customer relationships.
  • Assist with shipments, merchandising, restocking, and pricing.
  • Maintain a positive and enthusiastic attitude toward the job and company.
  • Comply with and enforce company policies.
  • Participate in service training and product programs.
  • Assist the Store Manager in monitoring and identifying loss or inconsistencies and help the store meet shrink goals at or below company plan.
  • Monitor and control operational compliance, safety, and business standards.
  • Support the training of employees in suggested selling and merchandising techniques.
  • Minimize inventory shrinkage by protecting the store against shoplifting and internal theft and following loss-prevention and security procedures.
  • Follow point-of-sale procedures, balance money taken in during assignments, and work with store management to investigate discrepancies.
  • Keep management informed of important developments, potential problems, and other relevant information.
  • Help maintain a neat and orderly sales environment.
  • Perform other duties as assigned.
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