RedLion Assistant Store Manager - Eastern Long Island, NY

RedLion Mobile•Riverhead, NY

15h•Hybrid

About The Position

The Assistant Store Manager will support the Store Manager in all aspects of daily store operations, including merchandising, inventory control, and product launches. This role involves collaborating on product positioning, promotions, and customer engagement to achieve revenue goals, while ensuring compliance with company policies. The Assistant Store Manager will also lead the team to meet sales goals, assist with training new hires, and foster a positive, performance-driven culture. Maintaining high customer satisfaction and effectively selling products and services are key aspects of this position.

Requirements

1-3 years of retail management experience, preferably in wireless, broadband, or consumer electronics.
Proficiency in Microsoft Office.
High school diploma or GED required.

Nice To Haves

Familiarity with wireless/telecom industry terminology preferred.
Associate or Bachelor’s degree preferred.
Bilingual (Spanish or French) strongly preferred.

Responsibilities

Assist Store Manager in all aspects of daily store operations, including merchandising, inventory control, and product launches.
Collaborate with Store Manager for product positioning, promotions, and customer engagement to meet and exceed revenue goals.
Ensure compliance with company policies, including cash handling, inventory management, and operational audits.
Lead team to consistently achieve and surpass sales goals through strategic selling, upselling, and cross-selling of all Optimum product lines.
Assist with on-boarding and training of new hires.
Foster a collaborative, performance-driven culture with a focus on accountability and recognition.
Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.
Present, promote and sell products/services using effective knowledge to existing and prospective customers.