RedLion Assistant Store Manager - Greater Brooklyn, NY area

RedLion Mobile•New York, NY

1d•Onsite

About The Position

The RedLion Assistant Store Manager will support the Store Manager in overseeing daily store operations within the Greater Brooklyn, NY area. This role involves leading a team to achieve sales goals, ensuring excellent customer experiences, and maintaining operational compliance. The ideal candidate will have retail management experience, strong leadership skills, and a flexible schedule.

Requirements

1-3 years of retail management experience, preferably in wireless, broadband, or consumer electronics.
Proficiency in Microsoft Office; familiarity with wireless/telecom industry terminology preferred.
High school diploma or GED required.
Flexible schedule availability, including evenings, weekends, and holidays.
Willingness to travel to nearby store locations within a 35-mile radius (reliable transportation required).

Nice To Haves

Associate or Bachelor’s degree preferred.
Bilingual (Spanish or French) strongly preferred.

Responsibilities

Assist Store Manager in all aspects of daily store operations, including merchandising, inventory control, and product launches.
Collaborate with Store Manager for product positioning, promotions, and customer engagement to meet and exceed revenue goals.
Ensure compliance with company policies, including cash handling, inventory management, and operational audits.
Lead team to consistently achieve and surpass sales goals through strategic selling, upselling, and cross-selling of all Optimum product lines.
Assist with on-boarding and training of new hires.
Foster a collaborative, performance-driven culture with a focus on accountability and recognition.
Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.
Present, promote and sell products/services using effective knowledge to existing and prospective customers.