Assistant Store Manager

Janie and Jack • Bethesda, MD

3d • $20 - $27

About The Position

Janie and Jack is seeking an Assistant Store Manager to help lead store operations and deliver strong business results. The role supports the General Manager with day-to-day management, KPI performance, action planning, sales, customer experience, visual merchandising, team development, and recruiting. The Assistant Store Manager is expected to model effective leadership, accountability, operational strength, and a positive, inclusive work environment, while helping the team achieve business goals through in-store and omni-channel selling.

Requirements

• 2–4 years of retail sales experience; management experience is preferred.
• Demonstrated leadership experience meeting or exceeding sales and profit goals.
• Training skills to improve team members’ product knowledge and selling skills.
• Experience implementing merchandising strategies and changing visual displays.
• Acts with authenticity, sincerity, and transparency.
• Availability as needed, including nights, weekends, holidays, and peak business periods such as the holiday season.
• Ability to bend, open, lift, carry, and move merchandise and fixtures weighing up to 40 pounds as needed.
• Must be at least 18 years old.

Nice To Haves

• Management experience.

Responsibilities

• Support the General Manager in managing day-to-day store operations and meeting KPIs.
• Partner with the General Manager to develop and carry out store action plans, objectives, deliverables, and timelines.
• Model sales-generation practices and exceptional customer focus; monitor and coach staff to improve selling opportunities and build customer relationships.
• Create and implement visual and merchandising strategies to increase sales, taking floor capacity and store layout into account.
• Use available tools and resources to enhance the customer experience.
• Generate ideas to evolve and grow the business, and adapt to change and uncertainty.
• Motivate and inspire the team to meet or exceed hourly, daily, and weekly goals through in-store and omni-channel selling.
• Create and maintain a positive, productive work environment that supports diversity, inclusion, teamwork, creativity, and brand enthusiasm.
• Support the General Manager in building the team through networking, recruiting, and anticipating staffing needs.
• Hold oneself and others accountable.
• Identify and assess training needs, create tailored training plans, and implement training methods in partnership with the General Manager.
• Perform other duties as assigned.

Benefits

• Employee discount on merchandise.
• Competitive paid time off plan.
• 401(k) plan with company matching.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Employee Assistance Program with financial and legal assistance, emotional work/life counseling, and health and wellness resources.
• Tuition reimbursement.
• Quarterly bonus program eligibility for Assistant Managers and specified other roles.
• Health and dependent care flexible spending accounts.
• Short-term and long-term disability insurance.
• Commuter benefits.
• Pet benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed