Assistant Store Manager

AT&T • Simi Valley, CA

3d • Onsite

About The Position

The Assistant Store Manager partners with a Store Manager to oversee the daily operation of an AT&T retail store. The role helps manage and develop a team, supports merchandising and product launches, and helps meet and exceed sales objectives while ensuring customers receive an exceptional experience with AT&T products and services. The position also includes outreach and promotional activities, including off-site events as needed.

The Assistant Store Manager coaches retail sales consultants to help them achieve sales and service goals. AT&T provides paid training to support leadership success. The position is based at the AT&T retail store in Simi Valley, California, and is a regular role with 40 weekly hours.

Requirements

• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience.
• Excellent communication and leadership skills.
• Well-developed planning, analytical, and problem-solving skills.
• Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
• Ability to collaborate with key stakeholders on initiatives beyond store walls.
• Strategic perspective and ability to champion change.
• Ability to inspire a team through high performance, collaboration, and teamwork.
• Ability to use professional expertise to solve problems and analyze issues.
• Initiative and a focus on creating results.

Responsibilities

• Partner with the Store Manager to oversee all aspects of daily store operations.
• Help manage and develop the store team.
• Assist with merchandising and product launches.
• Help meet and exceed sales objectives.
• Ensure customers have an extraordinary experience with AT&T products and services.
• Perform outreach and promotional activities, including off-site events as needed.
• Coach retail sales consultants to help them meet sales and service goals.
• Collaborate with key stakeholders on initiatives beyond store walls.
• Champion change, use professional expertise to solve problems and analyze issues, and take initiative to create results.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan.
• Tuition reimbursement program.
• Paid time off and holidays, including at least 23 vacation days per year and 9 company-designated holidays, based on date of hire.
• Paid parental leave.
• Paid caregiver leave.
• Additional sick leave may be available beyond what state and local law require; it is unprotected.
• Adoption reimbursement.
• Short- and long-term disability benefits.
• Life and accidental death insurance.
• Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal coverage.
• Employee Assistance Programs (EAP).
• Employee wellness programs.
• Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone.
• Commission of $18,000 in addition to the stated salary range.
• Paid training.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed